Jennifer Burnie
Harwich,MA
Summary
Proactive Office and Benefits Administrator with extensive experience in maintaining electronic and paper filing systems, processing payroll, and managing employee benefits. Expertise in document management, financial processing, and compliance with federal and state regulations. Known for strong organizational skills, attention to detail, and enhancing employee satisfaction.
Overview
24
24
years of professional experience
Work History
Office Administrator
Coastline Construction, Inc
05.2014 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Benefits Administrator
Private Healthcare Systems
05.2000 - 07.2003
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
- Facilitated seamless onboarding experiences for new hires by providing comprehensive benefits orientation sessions.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
- Developed effective communication materials to educate employees on available benefit options and changes in policies.
- Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.
- Enhanced employee satisfaction by efficiently managing benefits administration processes.
- Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
Education
Bachelor of Science - Psychology
Framingham State University
Framingham, MA05.1995
Skills
- Time Management
- Office Administration
- Database entry
- File Organization
- Customer Engagement
- Verbal Communication
- Document Management
- Mail handling
- Bookkeeping
- Telephone reception
- Scheduling
- Calendar Management
- Report Preparation
- Payroll Administration
- Supply Inventory
- Human Resources
- Computer Skills
- Onboarding and Orientation
Additional Information
There is an obvious gap in my work history which is due to being a stay-at-home Mom from July 2003 to May 2014. Also, my position at Coastline Construction, Inc. is part-time. I work up to 15 hours per week.
Timeline
Office Administrator
Coastline Construction, Inc
05.2014 - Current
Benefits Administrator
Private Healthcare Systems
05.2000 - 07.2003
Bachelor of Science - Psychology
Framingham State University
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