JENNIFER BURNETT
Arlington,Texas
Summary
I am motivated, diligent, eager to learn new skill sets, reliable, goal and detail oriented, and a team player. I am familiar with Microsoft Word, Excel, Outlook and PowerPoint. Experienced in inventory control, with focus on reducing discrepancies and maintaining accuracy. Skilled in utilizing inventory management systems for tracking and reporting purposes. Demonstrated ability to work effectively in fast-paced environments while coordinating multiple tasks. Previous roles have resulted in improved efficiency and reduced stock issues through effective inventory management strategies.
Overview
21
21
years of professional experience
Work History
Inventory Control Clerk
Klein Tools
Mansfield, TX
03.2020 - Current
- Audit parcels thoroughly for discrepancies.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Participated in physical inventory counts to keep information accurate and current.
- Tracked inventory usage, documented discrepancies and maintained overall count.
Warehouse Coordinator
Mouser Electronics, Inc.
Mansfield, TX
09.2013 - 03.2020
- Provide continual process improvement training
- Ensure orders are being processed in a timely manner by managing and prioritizing work flow
- Inspect work areas for cleanliness to keep work areas organized and hazard-free
- Alternate goods in inventory by observing 'first in, first out' approach
- Volunteer to assist other departments with projects, demonstrating willingness to learn new tasks and increase skill levels
- Provided quality customer service via phone, internet, email, and live chat
Warehouse Inspector
Mouser Electronics, Inc.
Mansfield, TX
09.2011 - 09.2013
- Assisted in training new inspectors on protocols and standards.
- Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
- Collaborated with other departments to troubleshoot problems, develop solutions, and implement corrective action plans.
- Inspected finished goods prior to shipment to guarantee they meet company standards.
Stock Control Associate
Mouser Electronics, Inc.
Mansfield, TX
06.2009 - 09.2011
- Operated equipment such as scanners and scales.
- Participated in physical inventories when requested by management.
- Pulled orders from shelves to fulfill customer requests.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Printed labels, affixed them to boxes, and prepared shipments for delivery.
- Utilized RF scanners to accurately pull items from shelves in the warehouse.
- Maintained an organized work area and kept inventory neat and orderly.
Baker
Market Street
Colleyville, TX
01.2009 - 06.2009
- Operated, cleaned and maintained bakery equipment
- Determined quantity of product to prepare for same day operation
Customer Service Representative
Mouser Electronics, Inc.
Mansfield, TX
09.2005 - 12.2008
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
Stock Control Associate
Mouser Electronics, Inc.
Mansfield, TX
10.2003 - 09.2005
- Operated equipment such as scanners and scales.
- Participated in physical inventories when requested by management.
- Pulled orders from shelves to fulfill customer requests.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Printed labels, affixed them to boxes, and prepared shipments for delivery.
- Utilized RF scanners to accurately pull items from shelves in the warehouse.
- Maintained an organized work area and kept inventory neat and orderly.
Education
Associates of Applied Science - Culinary Arts
Le Cordon Bleu Institute of Culinary Arts
Dallas, TXUniversity of Texas
Arlington, TXTarrant County College
Arlington, TXSkills
- Organized
- Customer-oriented
- Training and developing
- Exceptional time management skills
- Stocking
- Email and phone
- Managing
- Order fulfillment
- Office
- Quality assurance
- Process improvement
- Stock control
- Interpersonal and written communication
- Quality assurance controls
- Shipping and receiving
- Microsoft outlook
- Microsoft office
- Inventory audits
- Barcode scanning
- Warehouse operations
- Equipment operation
- Cycle counting
- Written communication
- Microsoft Excel
- Discrepancy investigation
- Order picking and processing
- Audit processes
- Basic math
- Error adjustments
- Inventory counts
Timeline
Inventory Control Clerk
Klein Tools
03.2020 - Current
Warehouse Coordinator
Mouser Electronics, Inc.
09.2013 - 03.2020
Warehouse Inspector
Mouser Electronics, Inc.
09.2011 - 09.2013
Stock Control Associate
Mouser Electronics, Inc.
06.2009 - 09.2011
Baker
Market Street
01.2009 - 06.2009
Customer Service Representative
Mouser Electronics, Inc.
09.2005 - 12.2008
Stock Control Associate
Mouser Electronics, Inc.
10.2003 - 09.2005
Associates of Applied Science - Culinary Arts
Le Cordon Bleu Institute of Culinary Arts
University of Texas
Tarrant County College
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