Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Burton

Montgomery

Summary

Resourceful Administrative Assistant/ Office manager, known for high productivity and efficiency in task completion. Specialized in policy adjustments, claims processing, and customer relationship management. Excel at communication, problem-solving, and adaptability, ensuring seamless service delivery and customer satisfaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

1
1
year of professional experience

Work History

Insurance Customer Service Representative

Harmon Dennis Bradshaw
04.2023 - Current
  • Greeted customers and provided prompt, courteous service.
  • Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
  • Processed new policy applications and updated existing policy documents.
  • Handled all endorsements to policies and accounts. Adding/Deleting drivers, vehicles, equipment, locations.
  • Ran all motor vehicle reports
  • Invoicing
  • Handled and processed daily mail and clerical duties/phones
  • Company licensing/Compliance
  • Employee Benefits Claims

Education

Some College (No Degree) - Psychology

Troy University
Troy, AL

Skills

  • Organization
  • Complaint Handling
  • Insurance terminology
  • Policy understanding

Timeline

Insurance Customer Service Representative

Harmon Dennis Bradshaw
04.2023 - Current

Some College (No Degree) - Psychology

Troy University
Jennifer Burton