Jennifer Burton

Product specialist working to ensure Premium’s client brands stand out at Walmart stores by driving product availability. Execute retail merchandising activities to connect customers with the brands they love in one of the largest retailers in the world.

• Updated pricing and signage to complete product displays and educate customers. Install and place promotional materials as outlined in instructions to ensure our clients’ products stand out.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Communicated merchandising needs to store manager. Cultivated and maintained strong relationship with Walmart store management and associates to get the job done.
• Locate merchandise in the backroom of Walmart stores in order to place product on the floor. Stock and pack out products to help ensure shoppers find what they need. Front face products to make sure product shelves look the best they can.
• Prepared weekly activity reports.

Dedicated Pet Store representative for an international dog and cat food company trained to educate customers and staff of the Brand and build awareness of the superior ingredients and the health benefits of breed specific formulas.

• Excelled in building professional relationships with Store Management and Associates. Demonstrated the ability to work independently with integrity and professionalism.
• Reset and stock sections of the store according to the plan-o-gram.
• Reporting service visits including uploading photos through a mobile application.

Responsible for servicing multiple locations and customers on a reoccurring basis within a predetermined territory as a Part-time retail merchandiser.

• Interacted with guests in friendly and knowledgeable way.
• Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
• Developed relationships with key store personnel to support proper product placement and visibility.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Scheduled and appropriately documented over 400 patient schedules with field staff in a timely manner. Responsible for coordinating care with management and patient interdisciplinary team.

• Provided effective communication while maintaining confidentiality with patient/family, team members, other healthcare professionals and referral resources.
• Responsible for monitored field staff quota for over 40 clinicians and preparing weekly reports for management.
• Responded to agency and patient needs in a professional and creative manner to ensure quality of care.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Temporary barista/Part-time office assistant for mobile catering business.

• Elevated customer loyalty by using strong communication abilities to resolve customer problems. Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Maintained and distributed weekly staff schedule, event coordinating, processed online payments, and reconciled accounts. Answered phones, prepared invoices, event quotes, and monthly reports.