Jennifer Busch
Ypsilanti,MI
Summary
Highly motivated and detail-oriented operations professional with 3.5+ years of experience in warehouse and logistics environments. Proven ability to lead teams, optimize workflows, and ensure compliance with safety and quality standards. Seeking to transition into a management role in the industrial cleaning industry to leverage leadership, safety, and operational expertise.
Overview
4
4
years of professional experience
2005
2005
years of post-secondary education
Work History
Warehouse Associate / Team Lead
Amazon.com
Romulus, MI
07.2024 - Current
- Lead and mentor a team of 40+ associates to ensure daily operational targets are met or exceeded.
- Coordinated with team leads to implement process improvements and reduce downtime.
- Monitor workflow and performance metrics to identify and resolve bottlenecks in real time.
- Enforce safety procedures and support a culture of continuous improvement.
- Monitored performance metrics and provided feedback for continuous improvement efforts.
- Collaborate with operations managers and area managers to execute shift plans.
- Managed inventory accuracy through regular audits and timely data entry.
- Trained 10+ new associates and created onboarding documentation.
Fulfillment Associate
Amazon.com
, MI
01.2022 - Current
- Picked, packed, and stowed items efficiently while meeting rate and quality targets.
- Assisted Process Assistants and Area Managers with shift coordination and associate coaching.
- Identified and resolved minor technical issues and escalated concerns to leadership.
- Supported inbound/outbound operations and participated in Kaizen events
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
Education
Edsel Ford
Dearborn, MISkills
- Team Leadership & Training
- Process Improvement
- Problem Solving
- Safety & Compliance
- Time Management
- Microsoft Excel
- Warehouse Management Systems (WMS)
- Communication & Reporting
- Quality control
- Task delegation
Affiliations
- Consistently ranked in the top 10% for productivity and quality across multiple departments.
- Received 24 drives and over 150 positive feedback acknowledgments for teamwork, quality and performance.
References
Available upon request.
Timeline
Warehouse Associate / Team Lead
Amazon.com
07.2024 - Current
Fulfillment Associate
Amazon.com
01.2022 - Current
Edsel Ford