Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Bush

Basin,WY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Supportive Team Lead with 15 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements. Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Lead, Quality Control Inspector

Crown Cork & Seal
11.2013 - Current
    • Trained new team members by relaying information on company procedures and safety requirements.
    • Coached team members in techniques necessary to complete job tasks.
    • Worked different stations to provide optimal coverage and meet production goals.
    • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
    • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
    • Adjusted equipment to meet different productivity levels.
    • Designed strategic plan for component development practices to support future projects.
    • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
    • Directed and supervised team of 5 engaged in quality and production development.
    • Audited team performance and compliance with quality and production standards.
    • Inspected incoming and outgoing materials for accuracy and quality.
    • Communicated with production team members about quality issues.
    • Inspected quality of products, taking note of functionality, appearance and other specifications.
    • Performed visual inspections and non-destructive tests where appropriate.
    • Collaborated with production staff to establish and meet quality standards
    • Evaluated components and final products against quality standards and manufacturing specifications.
    • Completed precise measurements using special tools.
    • Identified and documented quality discrepancies for management to develop resolutions.
    • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
    • Performed root cause analysis to identify and resolve defects, improving quality standards.
    • Developed and implemented inspection processes to define criteria and quality control measures.
    • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
    • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Quality Control Inspector

Crown Cork & Seal
11.2013 - Current
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Utilized quality control software to track and analyze product data.
  • Assisted in developing inspection and testing protocols.
  • Repaired faults, reassembled products, and completed additional tests.
  • Provided technical support to production personnel.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Coordinated with systems partners to finalize designs and confirm requirements.

Palletizer Operator

Crown Cork &Seal
11.2013 - Current
  • Maintained and cleaned equipment after each job and inspected.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Counted and recorded finished and rejected packaged items.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Operated machining equipment safely with team of operators.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
  • Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Followed safety protocols while operating machinery.
  • Assessed work sites daily for potential hazards.
  • Adhered to instructions from supervisors and engineers onsite.
  • Provided technical assistance to other workers on job site.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.

Manager

Orielly Auto Parts
04.2008 - 05.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.

Parts Counter Salesperson /Delivery Driver

NAPA Auto Parts - Genuine Parts
05.2007 - 04.2008
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Assisted customers in finding appropriate parts promptly.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Adhered to company guidelines for performance and compliance.
  • Ordered parts for customers, repair shops and maintenance department for use in vehicles and equipment.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and service issue.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Delivered merchandise to business locations for use for use in vehicle repairs and direct sales.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Oversaw team of 5 to 8 employees.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.

Education

York High School
Yorktown, VA

Skills

  • Quality Control Planning
  • Document Maintenance
  • Mathematical Modeling
  • Collect Samples
  • Raw Materials Inspection and Testing
  • Sample Testing
  • Stability Sampling
  • Safety Procedures
  • Acceptance Requirements
  • Packaging and Shipping Support
  • Reporting and Analysis
  • Total Quality Management
  • Visual Inspection
  • Production
  • Database Management
  • Report Generation
  • Parts Installation
  • Word Processing
  • Inspection Procedures
  • Active Learning
  • QA Tools
  • Operator Qualification Testing
  • Safety Protocols
  • Container Weight Assessments
  • Minor Repairs
  • Defect Recording
  • Sampling Procedures
  • Manufacturing Enhancement
  • Corrective Action Recommendations
  • Best Practices and Tools
  • Equipment Testing and Calibration
  • Ph Meters
  • Product Tests
  • Quality Standards Adherence
  • Form Management
  • Reviewing Test Results
  • Develop Recommendations
  • Enterprise Resource Planning
  • Quality Control
  • Inspection and Examination
  • Administrative Management
  • Social Perceptiveness
  • Process Validation
  • Maintaining Quality Assurance Standards
  • Test Plans and Cases
  • Engineering Specifications
  • Random Sampling
  • Equipment Function Testing
  • Testing Data Documentation
  • Product Classification
  • Document Quality
  • Maintaining Clean Work Areas
  • Quantity Verification
  • Spreadsheet Tracking
  • Automated Product Handling
  • Inspection Protocols

Accomplishments

  • Collaborated with team of 8-15 in the development of yearly audits.
  • Supervised team of 5-13 staff members.

Timeline

Lead, Quality Control Inspector

Crown Cork & Seal
11.2013 - Current

Quality Control Inspector

Crown Cork & Seal
11.2013 - Current

Palletizer Operator

Crown Cork &Seal
11.2013 - Current

Manager

Orielly Auto Parts
04.2008 - 05.2012

Parts Counter Salesperson /Delivery Driver

NAPA Auto Parts - Genuine Parts
05.2007 - 04.2008

York High School

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Jennifer Bush