Jennifer Butler
Bradford,PA
Summary
Dynamic medical professional with proven expertise in patient charting and strong communication skills, honed at Universal Primary Care. Enhanced clinical productivity through real-time documentation support, ensuring compliance with medical standards. Recognized for adaptability in fast-paced environments and commitment to patient confidentiality, driving improved workflow and service delivery.
Overview
2027
2027
years of professional experience
Work History
Medical Scribe
Universal Primary Care
- Documented patient encounters and maintained accurate electronic health records.
- Assisted healthcare providers with real-time charting during patient examinations.
- Ensured compliance with medical documentation standards and protocols.
- Streamlined communication between physicians and administrative staff for improved workflow.
- Reviewed and organized incoming patient information for efficient access during consultations.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Accompanied physicians through day in fast-paced, stressful environments.
Receptionist
Bradford Regional Medical Center
Bradford, PA
2001 - 2011
- Managed front desk operations, ensuring a welcoming environment for residents and visitors.
- Answered multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments and coordinated services for residents with healthcare providers.
- Maintained accurate records of resident information and service requests in electronic systems.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical Assistant
Universal Primary Care
Olean, NY
01.2022 - Current
- Assisted in patient intake, ensuring accurate information and efficient workflow.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
- Supported physicians during examinations, facilitating effective communication with patients
- Collected and processed laboratory specimens, adhering to safety protocols and procedures.
- Coordinated with insurance providers to verify coverage and streamline billing processes.
- Implemented office procedures that improved patient flow and enhanced overall service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Olean Medical Group
Olean, NY
05.2018 - 12.2021
- Greeted and assisted patients upon arrival, ensuring a welcoming environment.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled appointments using electronic health record (EHR) software, maintaining accuracy and efficiency.
- Processed patient registrations and verified insurance information for seamless check-in procedures.
- Collaborated with medical staff to streamline patient flow and improve service delivery.
- Maintained organized filing systems for patient records, enhancing retrieval efficiency and confidentiality.
- Assisted in training new reception staff on office protocols and EHR usage for improved operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Receptionist
Total Senior Care
Olean, NY
01.2012 - 12.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
Associate of Science - Administrative Medical Assistant
Olean Business Institute
Olean, NY2001
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Time management aptitude
- Patient charting expertise
- Professionalism and ethics
- Clinical support
- Medical transcription
- Data entry efficiency
- Interpersonal relationship building
Timeline
Medical Assistant
Universal Primary Care
01.2022 - Current
Receptionist
Olean Medical Group
05.2018 - 12.2021
Receptionist
Total Senior Care
01.2012 - 12.2015
Medical Scribe
Universal Primary Care
Receptionist
Bradford Regional Medical Center
2001 - 2011
Associate of Science - Administrative Medical Assistant
Olean Business Institute