JENNIFER B U X
Howell,MI
Summary
Results-driven Property Manager of Investment Services with a solid track record at Marketplace Homes, focusing on tenant relations and property management. Skilled in decision-making and process improvement, achieving high levels of tenant satisfaction and effective complaint resolution. Strong market analysis capabilities facilitate strategic business growth and sales efforts.
Overview
14
14
years of professional experience
Work History
Property Manager of Investment Services
Marketplacehomes
Plymouth , MI
02.2022 - 04.2025
- Oversaw daily operations of multiple residential and commercial properties.
- Coordinated maintenance requests and vendor services for property upkeep.
- Developed strategies to enhance tenant satisfaction through effective communication.
- Resolved tenant complaints promptly to maintain positive relationships.
- Scheduled meetings with property owners and investors to review occupancy rates and rental income.
- Provided guidance and support to junior team members as required.
Store Owner
The Chique Bar
Brighton, Michigan
01.2019 - 07.2021
- Supported system implementations including tracking of deliverables and developing conversion migration plans.
- Established annual goals and objectives for products.
- Projected Managing small projects when appropriate.
- Monitored product status and feedback in marketplace.
- Defined policies and procedures for cost accounting and inventory activities.
- Organized activities with team members to achieve success.
- Prioritized workload and adapted in environment with shifting priorities.
Senior Sales Associate
Impulse Boutique
Brighton, Michigan
07.2015 - 06.2018
- Ensured achievement of sales objectives on monthly, quarterly and yearly basis.
- Developed cross selling techniques and educated associates on procedures.
- Assessed and interviewed prospective students to determine needs and goals.
- Recruited and retained critical skills in workforce.
- Developed territory plans to increase sales and market penetration.
- Assisted customers with queries using product knowledge.
- Welcomed families and visitors in warm and friendly manner.
- Developed specific marketing tools for each market segment.
- Handled entire sales process from proposal to close.
- Participated in specific events by bringing enthusiasm, knowledge and salesmanship as company representative.
Greenhouse Worker
Bordines
Howell, Michigan
04.2014 - 11.2015
- Maintained professional demeanor while exercising judgment and discretion in work.
- Established and maintained collaborative and effective working relationships.
- Reported maintenance needs immediately to supervisor.
- Interacted with customers in pleasant and professional manner.
- Partook in daily stand up meetings with Captain and crew.
Sales Manager
Limited
Livonia, Michigan
05.2013 - 06.2014
- Adapted easily and quickly to market and employee needs.
- Participated in training and coaching Inside Sales team.
- Coached and developed sales team of 2 to 5 individuals.
- Created event information and managed communication to successfully carry out events.
- Sent correspondence to follow up on sales activities on regular basis.
- Participated in joint sales called with General Manager.
- Maintained sales activity reports and Database Software.
- Reinforced customer service principles by coaching staff on successes and challenges.
Property Manager
Marketplace Homes
Livonia, Michigan
04.2012 - 07.2013
- Investigated complaints, disturbances and violations and resolved problems following management rules and regulations.
- Built and maintained profitable agency relationships.
- Maintained and enhanced relations with prospects, residents, staff and vendors.
- Performed on call responsibilities for maintenance emergencies.
- Handled complex claims with minimal manager oversight.
- Built and maintained community of residents through resident relations.
- Worked effectively in team environment as well as independently.
- Managed property and on-site staff in absence of Community Manager.
- Pursued and collected rent payments and accurately record remittance.
- Tracked, managed and controlled spending to stay within budgetary guidelines.
- Reviewed and coded property invoices for payment and approval.
Inventory Coordinator
Mark Chevrolet
Wayne, Michigan
05.2011 - 09.2012
- Sent alert to managers in case of low inventory levels.
- Managed critical spare parts identification and stocking levels.
- Performed and maintained records of inventory cycle counts.
- Maintained accurate inventory records to help facilities shortage detection.
- Prepared routine administrative reports and paperwork.
- Provided inventory report to purchasing and direct manager.
- Maintained accurate counts for inventory materials.
Education
Business Administration
Livonia Schoolcraft College
Livonia, MI01.1996
Skills
- Decision-making and problem-solving
- Business development and sales
- Verbal and written communication
- Process improvement strategies
- Interpersonal skills
- Industry expertise
- Property management
- Tenant relations
- Market analysis
References
- Diana Hettrick, Owner of Keep it Green, 313-300-0006
- Kendra Bittell, TASC, 248-915-8601
- Julie Teague, Quicken Loans, 734-444-4457
Languages
English
Professional
Spanish
Limited
Affiliations
Volunteer and Community Advocate: Chamber of Commerce and Multiple Local Charities
Timeline
Property Manager of Investment Services
Marketplacehomes
02.2022 - 04.2025
Store Owner
The Chique Bar
01.2019 - 07.2021
Senior Sales Associate
Impulse Boutique
07.2015 - 06.2018
Greenhouse Worker
Bordines
04.2014 - 11.2015
Sales Manager
Limited
05.2013 - 06.2014
Property Manager
Marketplace Homes
04.2012 - 07.2013
Inventory Coordinator
Mark Chevrolet
05.2011 - 09.2012
Business Administration
Livonia Schoolcraft College
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