Jennifer Byrum

• Advanced skills in MS Office & Excel
• Jira service desk management
• Experience with Salesforce, SQL, ADP
• Grower Licensing- Data entry, Quality Control and Invalid Processing
• ADGATA platform experience with Agcore, Agcelerate, Data Dimensions
• Nearly 2 years of high-volume Customer Support phone and data entry
• Extensive customer service training
• AGDATA Certified Trainer (Train the Trainer)
• Excellent written and verbal communication
• Time management and organization skills
• Ability to prioritize and manage many projects at once
• Self-starter and multitasker
• Problem solving and critical thinking
• Conflict resolution
• Strength building relationships with employees and clients
• Leadership skills- previous experience as department director
• Passion for continuously improving processes
• Attention to detail
• Eagerness to learn
• Excitement to help people

Skills: Customer service and Excellence, Communication, Patience, Resilience, Organization, Adaptability, Prioritizing & Multi-tasking

Skills: Communication, Active Listening, Problem Solving, Teamwork, Empathy, Competitive, Knowledge Seeking

Skills: Communication, Creativity, Compassion, Confidence, Enthusiasm, Sharp-Witted & Quick-Thinking

Skills: Team leadership, Organization, Event Planning & Multi-Task Execution