Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 18 years of progressive experience.
Overview
18
18
years of professional experience
Work History
Facilities Manager
Aramark
02.2011 - Current
Company Overview: Aramark at Lawrence Technological University
Oversee the Custodial and Housing Maintenance Operations; over a million square footage and multiple academic,office buildings and residence halls.
Manage 40+ Custodial,General Maintenance and
Supervisors.
Converted cleaning schedules to day cleaning for energy efficiency and business operations.
Successfully turnover apartment/dorm for approximately 1100 resident's
Payroll
Human Resource
Customer service
Evaluated facility operations and personnel for safety and health regulations compliance.
Labor Relations
Project management
Human Resources
Investigated problems and determined appropriate remedies.
Interviewed, hired, and trained qualified maintenance employees.
Responded to building emergencies and managed repairs.
Maintained HVAC, temperature control, electrical and building automation systems.
Drove continuous improvement of processes and systems operation.
Led facility management staff and consultants in producing business plan that focused on facility operations.
Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
Maintained inventory and ordered supplies to keep facility resources readily available.
Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Accounted for building usage and organizational needs when planning maintenance activities.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Operations Manager
GRBS, Inc.
07.2006 - 10.2010
Company Overview: GRBS, Inc
- Grand Rapids, MI
Detroit operation manager
Managed custodial contracts at various locations
Oversaw 200 employees
Customer service
Human Resources
Payroll
Supply chain
Quality control
Training
Implementing processes
Project planning
GRBS, Inc
- Grand Rapids, MI
Education
High school or equivalent -
Garden City High School
Garden City, MI
Skills
Payroll
Management
Budgeting
Facilities Management
Property Management
Operations management
Customer service
Project Management
Human Resources
Recruiting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Powerpoint
Google Sheets
Office Management
Quality Assurance
Process Improvement
Project Planning
Building inspections
Budget planning and development
Planning and scheduling
Personal Information
Work Permit: Authorized to work in the US for any employer