Jennifer Cacciola
Kissimmee,FL
Summary
BUSINESS PROFESSIONAL Account Management | Business Analysis Driven, results-oriented executive with solid experience providing strategic leadership in all facets of client relations, financial activities, inventory, and account management. Skilled in collaborating with all members of an organization to achieve business and financial goals. Proven success engaging and developing deep relationships with external parties to build business and increase revenue. Strong analytical skills with ability to interpret data, identify trends and provide sound recommendations that improve processes and increase efficiencies. Highly motivated self-starter with solid communication, interpersonal and leadership skills. Able to serve as project lead or contributing team member. Quickly establishes and maintains effective rapport with individuals of diverse backgrounds and professional levels.
Overview
18
18
years of professional experience
Work History
Certified Sales Consultant
Universal Hyundai Genesis Nissan
02.2018 - Current
- Attended continuing education courses 10X Grant Cardone and workshops to gain additional industry knowledge.
- Promoted products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Founder/ Owner/ Account Administrator
VIRGIN HAIR DIVA
01.2014 - 01.2018
- Direct business activities including purchasing, inventory, business development, sales and marketing, and P&L
- Develop and implement effective marketing and business development strategies
- Create and translate business strategies into short and long-term actionable plans that leverage brand position, build market share, and promote financial sustainability
- Increase company exposure and drive sales by developing and implementing strategic marketing campaigns
- Negotiate fiscally sound contracts and third party agreements; manage vendor relations to ensure quality service at most reasonable price
- Manage inventory and purchasing; direct financial activities including sales tracking and forecasting, budget management, AP/AR, and report generation
- Increase company exposure and digital presence by designing, drafting and submitting website and e-blast communications.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Account Administrator
IMAGE CHICKS CUSTOM GRAPHICS
01.2012 - 01.2014
- Oversaw account management and customer relations for graphic design firm
- Resolved account issues in a timely manner and to client satisfaction while maintaining overall focus on organizational policies and objectives
- Developed business by establishing and maintaining effective relationships with new and existing clientele
- Collaborated with cross-functional teams to ensure client accounts were effectively maintained.
Shipping/ Inventory Clerk
SWISHER PENS, INC
01.2011 - 01.2012
- Managed inventory, packaging and shipping activities
- Ensured orders were filled and processed accurately and according to operational procedures
- Improved efficiencies and increased productivity by identifying areas for improvement and developing and implementing enhanced policies and procedures
- Ensured adequate product stocking levels; performed and verified physical inventory
- Processed and packaged incoming and outgoing shipments in a timely manner
- Created and revised systems as necessary; maintained organized shipping department
- Managed supply lists; reordered items as needed.
Bagger/ Customer Service
OCEANA COMMISSARY
01.2005 - 01.2010
- Offered store customers efficient and friendly customer service
- Processed and packed customer orders in an efficient manner
- Collaborated with multi-functional teams and management to maintain store cleanliness.
Education
Bachelor of Arts - Business Administration
Ashford University
Skills
- Areas of expertise include:
- Strategic Planning
- Customer Service
- Data Analysis
- Financial Management
- Inventory Management
- Competitive Intelligence
- New Business Development
- Strategic Communications
- Shipping/Receiving
- Project Plans
- Microsoft Office Suite
- Quickbooks
Timeline
Certified Sales Consultant
Universal Hyundai Genesis Nissan
02.2018 - Current
Founder/ Owner/ Account Administrator
VIRGIN HAIR DIVA
01.2014 - 01.2018
Account Administrator
IMAGE CHICKS CUSTOM GRAPHICS
01.2012 - 01.2014
Shipping/ Inventory Clerk
SWISHER PENS, INC
01.2011 - 01.2012
Bagger/ Customer Service
OCEANA COMMISSARY
01.2005 - 01.2010
Bachelor of Arts - Business Administration
Ashford University
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