Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
CustomerServiceRepresentative
Jennifer Cady
Open To Work

Jennifer Cady

Olympia,WA

Summary

Dynamic executive with strong leadership skills and a proven record in driving organizational growth. Expertise in strategic planning, business development, and operational management. Achievements include capitalizing on new business opportunities and increasing profitability while managing key business relationships. Hands-on involvement in all business operations has consistently led to the achievement of corporate goals.

Overview

19
19
years of professional experience

Work History

CEO

Black Rock Medical Billing
Olympia, Washington
10.2019 - Current
  • Directed operations and strategic initiatives, driving profitability improvements.
  • Established performance metrics to evaluate efficiency and promote organizational enhancements.
  • Managed client relationships, increasing satisfaction and retention rates.
  • Coordinated cross-departmental communication, optimizing billing processes.
  • Recruited, trained, and mentored employees, fostering professional development at all levels.
  • Facilitated board meetings, providing leadership guidance to senior management.
  • Implemented compliance measures to ensure adherence to healthcare regulations.
  • Analyzed market trends and customer data to identify opportunities for service expansion.

Executive Vice President

PC Medical Billing
Olympia, Washington
07.2015 - 03.2020
  • Directed strategic initiatives to improve operational efficiency in billing processes.
  • Oversaw financial forecasting and budgeting for medical billing operations.
  • Cultivated relationships with healthcare providers to optimize account management.
  • Implemented training programs to advance staff skills and performance.
  • Facilitated communication among stakeholders to align on project objectives.

Senior Administrative Assistant

WA State Department of Labor & Industries
Olympia, Washington
12.2012 - 04.2013
  • Managed scheduling and calendar coordination for executives to optimize time management.
  • Organized company events and meetings, coordinating all logistics.
  • Maintained filing systems and electronic records for efficient access and retrieval.
  • Drafted correspondence and reports to enhance internal communications.
  • Coordinated travel arrangements, including itineraries and accommodations for staff.
  • Facilitated inter-departmental communication to streamline office operations.
  • Tracked office supplies and expenses to support budgeting processes effectively.
  • Provided technical assistance to users, resolving issues promptly.

Executive Administrator

Heart of the City Church
Coeur d'Alene, ID
09.2009 - 09.2012

Program Director

Pinelow Park & Conference Center
Spokane, WA
06.2006 - 08.2009

Education

Bachelor of Arts - Music

Northwest Nazarene Universiy
Nampa, Idaho
05-2006

Skills

  • Strategic planning
  • Financial analysis
  • Performance evaluation
  • Client relationship management
  • Team leadership
  • Cross-departmental communication
  • Change management
  • Organizational agility

Work Preference

Work Type

Full TimeContract WorkPart Time

Location Preference

Remote

Salary Range

$0/yr - $0/yr

Important To Me

Work-life balanceCompany CultureCareer advancementPersonal development programs

Timeline

CEO

Black Rock Medical Billing
10.2019 - Current

Executive Vice President

PC Medical Billing
07.2015 - 03.2020

Senior Administrative Assistant

WA State Department of Labor & Industries
12.2012 - 04.2013

Executive Administrator

Heart of the City Church
09.2009 - 09.2012

Program Director

Pinelow Park & Conference Center
06.2006 - 08.2009

Bachelor of Arts - Music

Northwest Nazarene Universiy