Jennifer Caldwell

• Manage full lifecycle recruiting including sourcing, interviewing, and onboarding candidates across various industries.
• Build and maintain strong relationships with clients to understand hiring needs and deliver tailored staffing solutions.
• Coordinate candidate intake and ensure compliance with onboarding documentation and processes.

• Developed and executed outreach strategies to grow the direct hire division, increasing productivity and placements.
• Conducted intake meetings to understand client needs, offerings, and culture—ensuring strong candidate matches.
• Built and nurtured relationships with referral sources and clients through calls, emails, and in-person visits.
• Created recruitment KPIs and tracked performance using CRM tools, reporting trends and outcomes to leadership.
• Managed and developed a team of recruiters, fostering collaboration and accountability.

• Conducted outreach and built relationships with clients and candidates in HR, Finance, and Accounting.
• Provided empathetic career coaching and support to candidates navigating transitions.
• Negotiated contracts and rates, ensuring alignment with client goals and budgets.
• Managed the full recruitment lifecycle, including offer negotiation and onboarding coordination. Maintained a talent pipeline and tracked activity using CRM tools.

Alteryx Implementation

• Led the implementation of Alteryx to automate reporting across multiple datasets, reducing report generation time by 50%. This significantly expanded reporting capabilities, enabling integration across larger datasets, multiple teams, and projects. Integrated Alteryx with Power BI to support dynamic dashboard reporting.

Billing Process/System Optimization

• Redesigned the billing process by transitioning from a manual Excel-based system to a semi-automated workflow using Alteryx. Centralized invoice data and attachments for review by Billing, AR, and Finance. This initiative reduced invoice processing time by 75%, cut errors by 50%, and saved the organization $1M in the first year.

• Established and maintained strong relationships with business stakeholders and cross-functional teams to enhance collaboration and alignment.
• Managed team workload and resource allocation to meet engagement goals and timelines. Oversaw the administrative and operational management of 5,000–6,000 hiring requisitions, including QA audits, regional alignment, and iCIMS ATS dashboard configuration.
• Delivered comprehensive reports, analyses, and Power BI dashboards to multiple teams across the organization.
• Provided workforce metrics and trend analysis to support hiring and workforce management strategies.
• Led engagement planning and managed implementation plans for internal clients, ensuring timely and successful delivery.
• Monitored project performance against milestones and delivered status reports to stakeholders for budgeting and planning.
• Analyzed, planned, and implemented effective business processes to support organizational goals and drive operational efficiency.

• Managed HR systems consulting projects focused on compliance and staffing operations.
• Conducted internal audits and created HIPAA training for temporary workforce.
• Reduced billing aging from $600K/300+ days to $200K/60 days within 2 months.
• Led Taleo and PeopleFluent system upgrades to improve requisition tracking and reduce co-employment risks.
• Created SOPs and training materials for client users and documented change management processes.

• Acted as liaison between healthcare clients and staffing partners to ensure timely and compliant service delivery.
• Supported client onboarding and managed CRM tracking for contract staff placements.

• Supported for Joint Commission compliance across multiple healthcare facilities.
• Reviewed clinical licensure, medical documentation, and screening compliance monthly.
• Supported accreditation readiness and documentation for healthcare clients.

• Managed on-site program operations for contract and per diem clinical staff at multiple hospitals.
• Audited compliance documentation for new contingent staff.
• Facilitated monthly audits and ensured ongoing regulatory compliance.