Detail-oriented IT professional with a successful background in retail operations, now transitioning into cybersecurity and network monitoring. Skilled in managing client accounts, resolving complex issues, and communicating effectively under pressure. Currently pursuing CompTIA Security+ certification and holding a Bachelor of Applied Science in Information Technology Cybersecurity & Ethical Hacking. Hands-on experience gained through a home cybersecurity lab, including log analysis, secure protocol configuration, and foundational SIEM usage. Eager to bring strong analytical thinking and client-focused problem-solving to a Security Operations Center (SOC) or Network Operations Center (NOC) as a capable and reliable entry-level analyst.
CompTIA Security+ (In Progress – Exam Scheduled September 2025)