Dynamic 911 Dispatcher with extensive experience at Qcomm911, adept at crisis management and utilizing computer-aided dispatch systems. Proven track record in enhancing emergency response times through effective prioritization and teamwork. Recognized for exceptional active listening skills and maintaining high caller satisfaction during high-stress situations. Committed to public safety and continuous professional development.
Life saver award 2020
EMD
IL Dept of Public Health
State of IL LEADS certification