Jennifer Donarski
Harvey,ND
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
9
9
years of professional experience
Work History
Receptionist/Server/Dishwasher
James River Senior Center Meals and Transit
Harvey, North Dakota
07.2023 - 09.2024
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Performed clerical duties such as filing, photocopying, and faxing.
- Maintained security by following procedures, and monitoring the client list.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Recorded, tracked, prepared, and deposited funds.
- Helped to prepare meals for in-house dining and delivery.
- Washed dishes, and maintained a clean kitchen, dining area, and restrooms.
- Filling in positions of other employees as needed.
- Designed and wrote the monthly newsletter, as well as addressed and mailed the newsletter to out-of-town and home delivery clients.
- Record daily incoming and outgoing mail.
- Run errands, such as picking up food products and supplies, as needed.
- Help keep track of, and put away, inventory.
Barista and Sales Person
Marsai's Bean and Boutique
Harvey, North Dakota
12.2021 - 07.2023
- Checked brewing equipment for proper functionality and cleanliness. Including cleaning coffee machines, countertops, seating areas, and washing floors.
- Stocked customer service station and coffee bar with paper products or beverage preparation items.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Handled inventory, including stocking products, and conducting regular inventory checks.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Memorized official and off-menu coffee and tea preparations.
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Washed and cleaned the coffee maker and espresso machine to remove mineral and hard water deposits.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Described menu items to customers and suggested appealing products.
- Priced and organized new and sale clothing inventory.
- Constantly reorganize the clothing component of the store to create renewed interest in items for sale.
- Helped design storefront windows and mannequin displays to appeal to customers.
Head Intermediate Coach
Scottsdale Synchro Arizona
Scottsdale, Arizona
01.2016 - 06.2021
- Developed and executed strategic game plans and adjustments during competitions.
- Communicated with coaches and athletes to discuss competitions and other events.
- Attended coaching clinics or workshops in order to stay up-to-date on industry trends.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Assessed physical condition of athletes to determine readiness for competition.
- Designed and implemented comprehensive training programs tailored to team's strengths and weaknesses.
- Monitored and evaluated athlete's performance, providing constructive feedback and personalized coaching.
- Choreographed routines according to the team's strengths.
Education
Bachelor of Science - Wellness And Alternative Medicince
Northern Vermont University
Johnson, VT05-2020
Skills
- Phone etiquette
- Record keeping
- Inventory management
- Customer service
- Team collaboration
- Time management
- Task prioritization
- Clerical support
- Attention to detail
- Effective communication
- Problem solving
- Organizational skills
- Mail handling
- Front desk operations
Affiliations
- gardening
- decorating
- cooking
- babysitting
- photography
Timeline
Receptionist/Server/Dishwasher
James River Senior Center Meals and Transit
07.2023 - 09.2024
Barista and Sales Person
Marsai's Bean and Boutique
12.2021 - 07.2023
Head Intermediate Coach
Scottsdale Synchro Arizona
01.2016 - 06.2021
Bachelor of Science - Wellness And Alternative Medicince
Northern Vermont University
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