Jennifer Camarillo

• RCD -Pre-Claim Review - 98-99% Affirmation rate
• Face to Face Coordinator- created in timely manner and compare to coding for accuracy
• Oasis - Export and Importing to IQIES
• OIG-Monthly check for staff and physicians
• Intake referrals- full process start to finish -coordination of care, eligibility, authorization
• Insurance Authorizations- Aetna, BCBS, Humana
• Office / Staff compliance in processes
• Daily Reports- Pending/Current working referrals
• Daily Staff Meetings to coordinate day and triage what needs to be addressed
• Monthly Eligibility check -Medicare and Insurance
• Pull quarterly CASPER Reports for QAPI
• Epic for Medical Records- Mercy, Integris, SSM Hospitals
• PECOS checks for all Physicians to maintain compliance
• Evaluated employee records and productivity and submitted evaluation reports.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• HIPPA Compliant in all aspects of agency
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Streamlined office processes by implementing efficient organizational systems and procedures.
• Curaspan and Extended Care proficient

• Duties included all Coordination of Patient Care from intake to discharge.
• Lead scheduler for both hospice and home health patients
• Implemented new office policies and procedures to help streamline patient care and help keep agency in compliance with all State regulations
• Helped to improve Billing and QA procedures to get agency back on track.

• Coordinate Care for patients for Home Health services . Census 350
• Managed Patient Care Coordination team of 4 staff members. Which included for team to comply with State and Federal Medicare guidelines. Provide clinical staff schedules for each patient from Start of Care to discharge.
• Also helped run clinical staff of 30 Home health nurses and Therapist
• My team also helped to consistently hit our billing monthly and weekly goals and helped company grow from acquisition in 2013 to 2015.
• Also maintained quality and compliant care for patients and open lines of communication with families .
• Passed State survey for Aura Home Health in October 2014
• Passes JCAHO Accreditation in October 2014 for Northeast Home Health.
• Processed Payroll for both agencies
• Was in Training for Alternate Administration
• Was involved with all hiring and training in my department and conducted all performance evaluations
• Participated in implementation of PBHS program
• Proficient in Kinnser software

Office Manager and Executive Assistant to 5 Insurance Senior Marketing Directors and their team of Managers and associates.

• Conducted analysis to address any underwriting issues which led to increase in life insurance policies timely and speedy approval and deliveries
• Provided onsite underwriting training to advance agents and newly licensed agents.
• Monitored multiple Marketing Directors and licensed agent's clients and portfolios to help maintain books of business
• Planned and executed local company conventions and events
• Worked with outside vendors to insure timely and best results for clients and agents to complete required physicals and blood work.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.

• Monitored multiple databases of insurance to keep track of all Marketing Directors insurance portfolio
• Processed all insurance sales generated by local agents
• Maintained daily office duties and processing of all new recruits
• Processed all appointment, licensing, and insurance documents
• Conducted analysis to address insurance underwriting and processing which led to increased sales and agent's cash flow, and percentage of good business.

• Ran Daily Account review for Loan renewals on personal and home equity loans
• Reviewed credit reports to make final decision for loan approval on personal and home equity loans
• Trained employees to help advance career with company
• Help promote 2 employees to Branch Manager Positions
• Daily loan closing on personal and home equity loans
• Controlled profit and losses of branch on daily basis
• Maintained daily collection calls and solicitations
• Conducted Monthly audits for compliance for state and company levels
• Held excellent compliance audits and reviews to company and state standards
• Maintained office portfolio of clients and sold insurance on all loans
• Maintained monthly delinquency to company standards
• Performed on-site training to follow all state and company procedures
• Conducted all hiring, training, scheduling and dismissals when needed.
• Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
• Oversaw financial reporting to ensure accuracy and compliance with company policies and regulations.
• Coached staff on best practices for customer interactions, enhancing overall satisfaction rates.
• Conducted performance evaluations of staff members, providing feedback for individual growth and development.
• Reviewed monthly financial statements regularly to monitor the branch''s fiscal health accurately.