Jennifer Cameron
Horn Lake,MS
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
20
20
years of professional experience
6
6
Certification
Work History
Owner/Founder
OEC/ MMG
, US
07.2009 - Current
- Developed and implemented individualized life coaching plans for clients.
- Provided guidance on how to make decisions around career choices, relationships, and other life changes.
- Assisted clients with developing problem solving skills to manage difficult situations.
- Utilized a variety of techniques such as cognitive-behavioral therapy, mindfulness, and positive psychology to assist clients in achieving their objectives.
- Conducted one-on-one sessions with clients to discuss progress towards goals and strategies for improvement.
- Encouraged self-reflection through journaling exercises and open dialogue about personal values and beliefs.
- Provided emotional support and counseling to individuals with mental health issues.
- Participated in treatment planning meetings with families, physicians, psychiatrists and other professionals.
- Maintained accurate records of client progress and treatments.
Customer Service Representative
Aerotek/TCS
St. Petersburg, US
11.2019 - 08.2022
- Company Overview: Transamerica Inbound and Outbound calls
- Assisting and educating policy owners and agents (and assistance)
- Researching policy information and providing via email, fax or mailing documents needed
- Processing payments and filing claims for both health and death
- Transamerica Inbound and Outbound calls
Operations and Office Manager
Ashley Furniture
Altamonte Springs, US
08.2016 - 10.2019
- Greet customers and ascertain what each customer wants or needs
- Compute sales prices, total purchases and receive and process cash or credit payment
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Assist customers by providing information and resolving their complaints
- Maintain inventory records
- Hiring of personnel and managing both the office staff and sales floor team
- Maintaining reports daily for the store to report to the corporate office
- Training and managing meetings for all staff members
- Updating schedules and adherence
- All clerical duties
Education
Some College (No Degree) - Mental Health Aid
SPC/Mental Health First Aid
St Petersburg, FLSome college credits completed - Pre-Law/Accounting
Valencia Community College
Orlando, FLSome College (No Degree) - Computer Science And Programming
Orlando College
Winter Park, FLSkills
- Data entry experience
- Proficient in Microsoft Word, Excel, Outlook
- Multi-phone lines
- Marketing tactics
- Social media control
- Budget Administration
- Business Management
- Project Management
- Business Planning
- Business Administration
- Sales management
- Staff Management
- Financial Management
- Strategic Planning
- Cash flow optimization
- Capital pursuit
- Human Resource Management
- Staff hiring
- Business Development
- Relationship Building
Extracurricular Activities
Founder/President, ElevatedSistersCircle, Global, By invitation only. Healing woman support group
Supervisoryexperience
Supervisory duties experience
Affiliations
- Street Marketing team with Banyan Tree Project
- Started and maintained Sisters Circle (a support group for women)
- Board of Directors for ASA (Tutors 4 U, Cover Veterans)
- Member of WBO, BWBO, MOA, Lean In Circles
Certification
- Accounting Basics
- Coaching and Development Employees Certification Training
- Help Desk IT Support Training
- Certified Mental Health Aid
- Licensed Life and Business Consulting
Languages
English
Native/ Bilingual
Accomplishments
- Employee of the Month and Year (several companies)
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft
Salesforce
Interests
Helping Others
Helping Small Businesses Succeed
Timeline
Customer Service Representative
Aerotek/TCS
11.2019 - 08.2022
Operations and Office Manager
Ashley Furniture
08.2016 - 10.2019
Owner/Founder
OEC/ MMG
07.2009 - Current
Some College (No Degree) - Mental Health Aid
SPC/Mental Health First Aid
Some college credits completed - Pre-Law/Accounting
Valencia Community College
Some College (No Degree) - Computer Science And Programming
Orlando College