Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Cameron

Issaquah,WA

Summary

Proven Sales Executive at Comcast, Xfinity, adept in service excellence and sales proficiency, I exceeded quotas and fostered customer loyalty through effective relationship management. Leveraging in-depth product knowledge and persuasive selling, I significantly contributed to team objectives and client base expansion. Skilled in conflict resolution, I ensured high repeat business rates, embodying both hard and soft skills crucial for success.

Overview

12
12
years of professional experience

Work History

Sales Executive

Comcast, Xfinity
02.2016 - Current
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed, maintained and utilized diverse client base.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Sold Xfinity products- Home phone, television, internet, home security and mobile phones. Helped clients with their billing, equipment and troubleshot problems with their service.

Cashier

Home Depot
03.2015 - 10.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Sales Associate

Fred Meyer Jewelers
10.2012 - 10.2015
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • I sold fine jewelry, high level customer service, opened and closed the store , ran the registers, restocked and displayed jewelry.


Education

Graduate Gemologist - Gemstones

Gemological Institute of America
Carlsbad, CA

High School Diploma -

John Marshall High Scool
Seattle, WA

Skills

  • Service Excellence
  • In-Depth Product Knowledge
  • Sales Proficiency
  • Effective Sales Presentations

Timeline

Sales Executive

Comcast, Xfinity
02.2016 - Current

Cashier

Home Depot
03.2015 - 10.2015

Sales Associate

Fred Meyer Jewelers
10.2012 - 10.2015

Graduate Gemologist - Gemstones

Gemological Institute of America

High School Diploma -

John Marshall High Scool

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Jennifer Cameron