Jennifer Campbell
Bangor,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
HR Analyst
Puzzle HR
Tampa, FL
11.2021 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Validated results and performed quality assurance to assess accuracy of data.
- Coordinated statistical data analysis, design and information flow.
- Updated organizational systems and subsystems to improve and streamline data collection.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Completed filing, data entry and copying for data analyst team.
- Extracted, loaded and reconciled large amounts of data across two system platforms and sources to validate user-centric scenarios.
Registration Specialist
Lehigh Valley Health Network
Easton, PA
03.2017 - 11.2021
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Scheduled and registered appointments using Epic scheduling programs.
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Performed data entry on Epic software to maintain and organize records of member and program information
- Used Epic software to manage medical record database, maintaining information confidentiality in accordance with federal privacy laws
- Processed cancellations, changes or special requests promptly.
- Used Epic Software to record and organize patient insurance and medical information.
Customer Service Associate
Wegmans
Easton, PA
02.2012 - 08.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided information regarding loyalty programs.
Education
Certificate - Communications
Mindedge
Massachusetts02.2022
Certificate - HR Fundamentals
Mindedge
Massachusetts01.2022
Certificate - Introduction To HR Management
Minedge
Massachusetts01.2022
Medical Assistant - Medical Assistant
Lincoln Technical Institute
Allentown, PA01.2010
High School Diploma -
Hillsborough High School
Hillsborough, NJ06.1985
Skills
- HR Support
- Information Sourcing
- Personnel Documentation Verification
- Processing Personnel Records Compilation
- Human Resources Operations
Timeline
HR Analyst
Puzzle HR
11.2021 - Current
Registration Specialist
Lehigh Valley Health Network
03.2017 - 11.2021
Customer Service Associate
Wegmans
02.2012 - 08.2018
Certificate - Communications
Mindedge
Certificate - HR Fundamentals
Mindedge
Certificate - Introduction To HR Management
Minedge
Medical Assistant - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Hillsborough High School
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