Jennifer Campbell, LCSW
Greeneville,TN
Summary
Compassionate and experienced Licensed Clinical Social Worker with a background in providing support and guidance to patients navigating complex health systems. Skilled in developing personalized care plans, coordinating with multidisciplinary teams, and advocating for patient needs. Proven ability to improve patient outcomes through effective communication, resource coordination, and emotional support. Demonstrated impact in enhancing patient satisfaction and facilitating community resource access.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dialysis Social Worker
DaVita Kidney Care
Johnson City, TN
03.2018 - Current
- Conducted psychosocial assessments, implemented treatment plans, and maintained progress notes.
- Tracked patient or client care and followed through to provide service effectiveness.
- Participated in interdisciplinary team meetings to coordinate comprehensive care plans for each patient.
- Facilitated access to community resources and services for patients and families.
- Served as liaison between dialysis facility personnel and outside agencies such as home health agencies or hospice organizations when necessary.
- Coordinated referrals for mental health counseling as needed by the patient or family members affected by ESRD diagnosis.
- Educated patients about dialysis treatments, healthy lifestyle choices, nutrition, medication management and self-care techniques.
- Attended continuing education courses related to dialysis social work to stay up-to-date on current trends in the field.
Crisis Clinician and Triage Specialist/Adult Mental Health Case Manager
Frontier Health
Johnson City, TN
09.2008 - 03.2018
- Collected information about the client through interviews and observations and evaluated the client’s mental and physical condition based on a review of the client’s information.
- Provided crisis intervention services via telephone or face-to-face contact when needed.
- Collaborated with hospital staff members, children’s services, and detention center staff to determine the appropriate level of care based on the client’s presenting problem and acuity level.
- Performed crisis intervention with clients, including assessing suicide risk factors, and developed a plan of action with the client and concerned parties regarding appropriate treatment to meet the client’s needs.
- Referred clients for inpatient hospitalization or outpatient services as needed.
- Provided community resources to clients and concerned parties, as needed.
Hospice Intern
Wellmont Health System
Bristol, Tennessee
09.2014 - 05.2015
- Assessed patients and family members for social and emotional factors to estimate their potential to cope with terminal illness and death.
- Provided psychosocial counseling and support to the patient and family members experiencing emotional, social, and economic conflict.
- Assessed patient and family members’ financial and insurance status and assisted with appropriate resources as indicated.
- Identified and addressed the comfort care needs of patients in collaboration with other team members.
- Provided bereavement counseling.
Education
Master of Social Work -
East Tennessee State University
Johnson City, TN05-2015
Skills
- Individualized care planning
- End-of-life planning
- Insurance coordination
- Interdisciplinary collaboration
- Family support
- Medical social work
- Grief counseling
- Psychosocial assessments
- Educating families
- Visiting patient homes
- Mental health counseling
- Self-harm prevention
- Hospice care
- Multicultural competence
Certification
- Licensed Clinical Social Worker from 2018 to present
Leadership Roles
DaVita Kidney Care Home Dialysis Division Social Work Lead for Tennessee
DaVita Kidney Care Regional Social Work Lead for East Tennessee
DaVita Kidney Care Lead Modality Educator
DaVita Kidney Care Kidney Smart Scholar
Frontier Health Crisis Supervisor
Communtiy Support
Provide education in a community setting about kidney function and preventing kidney disease progression through diet and lifestyle modifications, as well as providing education on kidney transplant and dialysis.
Timeline
Dialysis Social Worker
DaVita Kidney Care
03.2018 - Current
Hospice Intern
Wellmont Health System
09.2014 - 05.2015
Crisis Clinician and Triage Specialist/Adult Mental Health Case Manager
Frontier Health
09.2008 - 03.2018
Master of Social Work -
East Tennessee State University