Jennifer Camus

Work History

Behavior Health Technician

Woodlake Recovery

05.2024 - 09.2024

Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Completed documentation for every incident and forwarded to correct personnel for review.
Conducted client rounds to check on residents.
Searched resident belongings prior to and during stays.
Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
Prepared and submitted daily Type reports to management.
Performed client intake procedures according to internal standards for new admissions.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Supported patient confidentiality in accordance with HIPAA regulations.
Treated clients and families with respect and dignity.
Monitored patient behavior and immediately reported changes to supervising physician.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Counseled and mentored clients on substance use and life choices.
Maintained patient records, documenting changes in patient condition.
Assessed patient progress and reported changes to supervising physician.
Took and monitored vital signs, administered medications, and managed patient behavior.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Participated in patient education, helping to reinforce concepts and treatment plans.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Charted on each patient daily.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Increased patient engagement in therapy sessions through the use of personalized motivational strategies and rapport-building techniques.
Facilitated skill-building groups aimed at improving social functioning among patients struggling with interpersonal difficulties.
Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.

Cook

Carter’s Supermarket

12.2021 - 12.2023

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.

House Cleaner

Self Employed

08.2012 - 01.2021

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Dusted picture frames and wall hangings with cloth.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to professional house cleaning checklist.
Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Emptied trashcans and transported waste to collection areas.
Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Changed bed linens and collected soiled linens for cleaning.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Sorted, laundered and put away various laundry items.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Polished fixtures to achieve professional shine and appearance.
Returned emptied garbage receptacles to proper locations.
Restocked cleaning storage cabinets, carts and baskets for easy use.

Manager

Central City Mini Storage

05.2009 - 01.2012

Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assisted in organizing and overseeing assignments to drive operational excellence.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Identified and communicated customer needs to supply chain capacity and quality teams.

Cashier

Frogs Gas Station

06.1998 - 12.2008

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Promoted store promotions and incentive programs to increase overall sales revenue.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Enhanced shopping experience, provided product information and location assistance.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Implemented loss prevention strategies, reducing instances of theft at checkout.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Enhanced customer loyalty by participating in rewards program enrollment.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Contributed to significant decrease in queue times by streamlining checkout process.
Increased sales of promotional items by informing customers about current offers.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Enhanced customer service experience by efficiently processing purchases and returns.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Improved efficiency, organized checkout area for optimal workflow.
Reduced processing errors by meticulously following transaction procedures.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Supported marketing initiatives by setting up and maintaining promotional displays.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Maintained current knowledge of store promotions and highlighted sales to customers.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Set up new sales displays each week with fresh merchandise.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Summary

Overview

Work History

Behavior Health Technician

Cook

House Cleaner

Manager

Cashier

Education

GED - GED

Skills

Timeline

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