Jennifer Candelaria
West Hartford,CT
Summary
Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Starling Physicians Orthopedics
08.2025 - Current
- Assisted in patient intake processes, ensuring accurate medical history documentation.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Supported ophthalmologists during procedures, preparing instruments and maintaining sterile environments.
- Educated patients on pre- and post-operative care instructions to enhance recovery outcomes.
- Collaborated with healthcare team to streamline communication and improve patient services.
- Monitored inventory levels of medical supplies, facilitating timely replenishment and cost efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
School Health Medical Assistant
NYU LANGONE BROOKLYN
01.2025 - Current
- School Health
- Liaison between physicians and patients
- Schedule student appointment
- Verify insurance
- Triage- including collecting patient history, blood pressure, height, and weight
- Blood collection
- Point of Care Testing- Pregnancy Test, A1C, Glucose, HIV, Strep
- Collection of urine specimen
- Assist the provider as needed
- Order supplies as needed
- Scheduling patient appointment and procedures
- Performed administrative duties including but not limited to copying, faxing, answering phones, and scanning daily chart notes into EHR
Lead Medical Office Specialist
MOUNT SINAI BETH ISREAL
12.2018 - 04.2024
- Liaison between physicians and patients
- Assisted in the long COVID 19 clinical trial
- Assisted in administering treatment to 30+ patients daily
- Welcoming patients into the healthcare facility
- Triage- including collecting patient history, blood pressure, height, and weight
- Depending on procedure, withdrawing blood
- Prepare exam room for a procedure with supplies needed and Ultrasound
- Communicating with patients regarding lab and test results
- Phone in prescription orders and refills to pharmacies
- Obtain prior authorization for patients medications
- Order supplies as needed
- Stock all exam room with supplies
- Order Medication as needed
- Maintain log for medication
- Daily quality control testing on the glucometer
- Ensure no expired supplies or medications are in the exam room
- Call patients to confirm appointment
- Scheduling patient appointment and procedures
- Obtained authorization for medications, etc.
- Checked patients in and out
- Performed administrative duties including but not limited to copying, faxing, answering phones, and scanning daily chart notes into EHR
- Rehabilitation and Human Performance
Scheduling Associate
MAIMONIDES MEDICAL CENTER
09.2024 - 01.2024
- Answer Telephone
- Scheduled appointment
- Scheduled Emergency Room Discharge appointment
- Scheduled Inpatient discharge appointment
- Send Message to department staff and Doctors
- Scheduling Center
Lead Medical Assistant
KINGS HIGHWAY ORTHOPEDICS
05.2013 - 12.2018
- Assisted orthopedist in administering treatment to 30+ patients daily
- Supervised medical assisting staff and gave clinical direction
- Conducted interviews with patients regarding current health status and medical history in order to conduct the proper treatment and care
- Submitted electronic prescriptions as well as explaining medication instructions
- Collected results of patient's test results to make them available for the orthopedist once patient is ready for examination
- Assisted in cast and splint applications as well as removing them
- Prepared injections for procedures
- Performed administrative duties including but not limited to filing, copying, faxing, answering phones, and scanning daily chart notes into EHR
Medical Assistant
NY Laser Eye
07.2007 - 11.2012
- Prepared and maintained patient medical records
- Verified insurances for coverage and eligibility to inform patients of copays and/or deductibles that needed to be met
- Billed patients' medical insurances for services
- Greeted and escorted patients to exam rooms to assist them with fundes photos, visual field, and refractions
- Booked patients for surgeries
- Provided pre-operative instructions and explained expectations for recovery
Medical Assistant Internship
Maimonides Hospital
09.2007 - 01.2006
- Assisted staff with various clerical work such as organizing office files and medical records in alpha/numeric order
- Retrieved lab reports and prepared medical charts for office physician
- Faxed and mailed patient records to requesting physicians
- Scheduled and confirmed appointments
- Collected vital signs for each patient daily
- Performed administrative duties including but not limited to filing, copying, faxing, and answering phones
Education
Medical Assistant Certification -
Franklin Career Institute
Skills
- Fluent in Spanish
- Proactively coordinates on assignments
- Solid communication and interpersonal skills
- Easily learns new programs & processes
- Thrives under pressure
- Ability to work at an above average pace
- Able to obtain leadership in a group setting when necessary
- Basic in Microsoft Office, Epic, Patient works, Prism, SRS EHR, Cerner/Powerworks, Centricity, MD Office, Medical Management, Lytec
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Starling Physicians Orthopedics
08.2025 - Current
School Health Medical Assistant
NYU LANGONE BROOKLYN
01.2025 - Current
Scheduling Associate
MAIMONIDES MEDICAL CENTER
09.2024 - 01.2024
Lead Medical Office Specialist
MOUNT SINAI BETH ISREAL
12.2018 - 04.2024
Lead Medical Assistant
KINGS HIGHWAY ORTHOPEDICS
05.2013 - 12.2018
Medical Assistant Internship
Maimonides Hospital
09.2007 - 01.2006
Medical Assistant
NY Laser Eye
07.2007 - 11.2012
Medical Assistant Certification -
Franklin Career Institute