Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Cannon

Tampa,FL

Summary

Dynamic Assistant Manager at Jem Restaurants with a proven track record in enhancing customer engagement and team morale. Skilled in financial oversight and conflict resolution, I successfully implemented promotional initiatives that drove consistent sales growth while fostering a collaborative work environment. Committed to excellence in service and operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

Jem/ Restuaruants
Tampa, FL
05.2008 - Current
  • Supervised day-to-day operations to meet performance, quality,cleanliness,and customer service.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Train,coach,and help develop team members to perform their best,improving retention and team morale.
  • Handle customer complaints professionally,ensuring satisfaction and loyalty.
  • Conduct regular food safety and cleanliness audits to ensure compliance and health regulations.
  • Support General Manager with with recruiting, onboarding,and team performance evaluations.
  • Help Implement promotional initiatives,leading to consistent sales growth.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

CNA

Whispering Oaks Nursing And Rehab
08.2017 - 05.2020
  • Conducted routine checks on standard patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, teeth brushing, healthy habits and overall wellness.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

High School Diploma -

SOUTHWEST FLORIDA COLLEGE
TAMPA
06-2004

Skills

  • Customer engagement proficiency
  • Financial transactions oversight
  • Leadership development
  • Effective decision analysis
  • Team collaboration facilitation
  • Conflict resolution skills
  • Working Collaboratively
  • Versatile in dynamic environments
  • Strong task management skills
  • People Skills
  • Personal protective equipment proficiency
  • Consistently trustworthy professional
  • Proficient in scheduling priorities

Certification


  • ServSafe Certification
  • CNA - Certified Nurse Assistant
  • Cpr Certified

Timeline

CNA

Whispering Oaks Nursing And Rehab
08.2017 - 05.2020

Assistant Manager

Jem/ Restuaruants
05.2008 - Current

High School Diploma -

SOUTHWEST FLORIDA COLLEGE

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Jennifer Cannon