Jennifer Cantu
San Antonio,TX
Summary
Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature. Dedicated to turning out drinks efficiently and accurately handling special orders. Resourceful and adaptable with a quality-driven mindset and history of creating unique cocktails to set bar apart from the competition.
Overview
7
7
years of professional experience
Work History
Mixologist
Rockets Whisky Bar
08.2022 - 10.2024
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Prepared classic, modern, and unique cocktails for each customer.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
Head Bartender
Murdys Public
12.2020 - 08.2024
- Prepared classic, modern and unique cocktails for each customer.
- Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
- Stored supplies according to bar policies and health code requirements.
- Received cash, made change and issued receipts.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Server Shift Leader
Oso Bar And Grill
01.2019 - 08.2020
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Cultivated warm relationships with regular customers.
Hostess
Bellinos Italian Ristorante
03.2018 - 11.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
Associate of Arts - EDCD K-12
Texas A&M University - Corpus Christi
Corpus Christi, TXSkills
- Reading Comprehension
- Customer Relationship Management
- Attentive Service
- Custom Drink Preparation
- Upselling Proficiency
Timeline
Mixologist
Rockets Whisky Bar
08.2022 - 10.2024
Head Bartender
Murdys Public
12.2020 - 08.2024
Server Shift Leader
Oso Bar And Grill
01.2019 - 08.2020
Hostess
Bellinos Italian Ristorante
03.2018 - 11.2019
Associate of Arts - EDCD K-12
Texas A&M University - Corpus Christi
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