Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Capriel

Houston

Summary

Hardworking and bilingual individual with a background in customer service of 5+ years of experience. Proven to enhance customer satisfaction through efficient delivery and order accuracy for DoorDash, I excelled in fast-paced environments such as Chili's and Velvet Taco, demonstrating exceptional organizational skills and a detail-oriented approach. I have a strong willingness to learn, to further develop professional skills and to help achieve company goals.


Overview

4
4
years of professional experience

Work History

Dasher

DoorDash
01.2025 - Current
  • Improve customer satisfaction by providing timely and accurate deliveries. I also keep them updated if I have to wait longer for an order.
  • Use GPS navigation tools effectively to minimize travel duration for a successful delivery.
  • Ensure order accuracy, I double-check items before leaving the pickup location.

Cashier

Velvet Taco
02.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in the dining room and behind the counter.
  • Contributed to store success by maintaining the cleanliness of the dining room, and restrooms.
  • Operated cash register for cash and card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.

Take-Out Specialist

Chili's
06.2021 - 06.2023
  • Double checked orders to determine appropriate delivery inclusions such as utensils, napkins, straws, and requested sauces.
  • Washed hands regularly throughout shift to comply with safety and sanitation protocol.
  • Kept take-out area well-stocked to facilitate service.
  • Developed strong knowledge of the restaurant menu to address customer inquiries and to make recommendations based on their preferences if needed.
  • Collaborated with line cooks to ensure timely preparation of take-out orders, to minimize wait times.
  • Entered food and drink orders at POS in person and by phone.
  • I was a line cook for almost a year at this restaurant, I worked double shifts and overtime. Morning shift in take out, night shift in the line or the other way around.

Education

High School Diploma -

Chavez High School
Houston, TX
06-2020

Skills

  • Bilingual
  • Detail oriented
  • Fast learner
  • Organized
  • Willingness to learn
  • Patient
  • Customer service
  • Hardworking
  • Valid Driver's license
  • Food handling
  • POS system
  • Good work ethic

Languages

Spanish
Native or Bilingual

Timeline

Dasher

DoorDash
01.2025 - Current

Cashier

Velvet Taco
02.2024 - 09.2024

Take-Out Specialist

Chili's
06.2021 - 06.2023

High School Diploma -

Chavez High School

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Jennifer Capriel