Jennifer Carballo
Central Islip,NY
Summary
Dynamic Sales Associate with a proven track record at Old Navy, excelling in customer service and relationship building. Skilled in cash register operation and problem-solving, I enhanced customer loyalty through personalized recommendations and effective issue resolution, contributing to a positive shopping experience and increased repeat visits.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Old Navy
09.2025 - Current
- Processed transactions accurately using point-of-sale systems.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection, enhancing overall shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
Sales Associate
Rue 21
10.2024 - 06.2025
- Assisted customers with product selection and provided personalized recommendations.
- Greeted and assisted visitors, ensuring warm and professional first impressions.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Adapted quickly to changing priorities and tasks in a fast-paced retail environment.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Five Below
06.2023 - 09.2024
- Assisted customers in locating merchandise and answering inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to create a welcoming environment for customers.
- Collaborated with team members to restock shelves and display new merchandise effectively.
- Implemented promotional displays to attract customer attention and increase sales opportunities.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Engaged customers with product knowledge to enhance shopping experience.
Education
High School Diploma -
Brentwood High School
Brentwood, NYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Relationship building
- Verbal/written communication
- Money handling
- Client service
- Cash register operation
- Exceptional customer service
- Customer/Client relations
- Verbal and written communication
- Greeting and seating clients
- File management
Languages
Spanish
Full Professional
Timeline
Sales Associate
Old Navy
09.2025 - Current
Sales Associate
Rue 21
10.2024 - 06.2025
Sales Associate
Five Below
06.2023 - 09.2024
High School Diploma -
Brentwood High School