Jennifer Cardenas
Socorro
Summary
Knowledgeable with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
12
12
years of professional experience
Work History
Frac Sand Dispatcher
Dedicated Express
01.2025 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Open and close trip orders on a time manner for payroll to process.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
Rental Assistant
Sierra Machinery
12.2020 - 07.2023
- Create and monitor rental contracts, make changes as required, manage invoicing, close contracts with accuracy. Verify customer account and insurance status.
- Maintain accurate inventory records by confirming actual equipment information and updating / auditing system transactions. Perform inventory counts as required.
- Coordinate maintenance needs of inbound and outbound equipment with Service department.
Rental Coordinator
Komatsu Heavy Equipment
10.2018 - 05.2020
- Create and monitor rental contracts, make changes as required, manage invoicing, close contracts with accuracy. Verify customer account and insurance status.
- Maintain accurate inventory records by confirming actual equipment information and updating / auditing system transactions. Perform inventory counts as required.
- Coordinate maintenance needs of inbound and outbound equipment with Service department and Rental Maintenance Coordinator to ensure equipment availability.
- Coordinate equipment transportation with Sales staff, customers, Service and KEC Transportation Coordinator to ensure delivery commitments are met cost effectively.
- Maintain equipment inventory levels appropriate for local needs by monitoring demand trends and reservations, then working with the Equipment Manager to meet those needs.
Main Shop Service Clerk
Wagner Equipment Company
07.2013 - 10.2018
- Responsible for timecards and tracking labor to ensure employees got properly paid.
- Opening and closing workorders.
- Consolidating monthly credit card expenses.
- Shipping and receiving rental units daily.
- In charge of vehicle renewals and registrations.
- Greet all visitors. Receive and route all incoming calls.
- Daily sorting and filing invoices and distribute mail.
- Manage cash drawer/petty cash and the daily and monthly reporting.
Education
Associate of Arts - Accounting, Business, and Economics
El Paso Community College
12.2018
Skills
- Critical Thinking
- Problem Solving
- Strong Communication Skills
- Highly adaptable, positive, resilient, patient and open to new ideas
- Highly motivated self-starter who takes initiative with minimal supervision
- Computer Software: Microsoft Office, Power Point
LNGG
English and Spanish
Timeline
Frac Sand Dispatcher
Dedicated Express
01.2025 - Current
Rental Assistant
Sierra Machinery
12.2020 - 07.2023
Rental Coordinator
Komatsu Heavy Equipment
10.2018 - 05.2020
Main Shop Service Clerk
Wagner Equipment Company
07.2013 - 10.2018
Associate of Arts - Accounting, Business, and Economics
El Paso Community College
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