Jennifer Carlson

• Washed, colored, cut and styled hair for high volume of clients daily.
• Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
• Massaged and treated scalp using hands, fingers or vibrating equipment.

I specialize in Brazilian blowouts, and Keratin Blowouts, and color

• Applied water or setting, straightening or waving solutions to hair.
• Assisted with basic bookkeeping, filing and maintaining clients' records.
• Maintained accurate records of customer services provided.
• Assessed client features and preferences to advise personalized makeup and hair styling techniques.
• Assisted senior stylists with complex color formulations.
• Educated clients on proper skin care techniques and products.
• Treated customers to shampooing and head massage to promote loyalty.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Advised clients on how to maintain their new hairstyles at home.
• Bleached, dyed or tinted hair using applicator or brush.
• Operated cash registers to receive payments from patrons.
• Managed appointments through scheduling software program.
• Performed rejuvenation techniques on all types of skin and hair.
• Ensured proper sanitation practices were followed at all times.
• Collaborated with other professionals in the beauty industry.
• Upsold various treatments or packages when appropriate.
• Developed a loyal client base through excellent customer service.
• Developed new styles and techniques.
• Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
• Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
• Met with customers to discuss style preferences and special requirements before treatment.
• Introduced customers to cutting-edge beauty trends and products where applicable.
• Assisted customers in selecting appropriate retail products for their needs.
• Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
• Engaged with customers by providing friendly conversation during services.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
• Updated and maintained customer information records and beauty services provided.
• Performed haircuts, coloring, highlighting and styling techniques.
• Kept notes listing preferences and services provided to clients for quick reference.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Performed scalp treatments to improve hair health and texture.
• Provided consultations to clients on beauty treatments, products and services.
• Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
• Promoted additional services or products available in the salon.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Responded to customer inquiries by phone, email, and in person.
• Created customized hair styles according to client's preferences and facial features.
• Shaved, trimmed and shaped beards and mustaches.
• Fostered clean and sanitary work environment to protect customers and staff from infection.
• Attended continuing education classes to stay up-to-date with trends in the industry.
• Shampooed, conditioned and dried hair and scalp or hairpieces.
• Evaluated client's hair and physical features to determine style and cut plans.
• Maintained cleanliness of salon equipment and tools.
• Kept work stations clean and sanitized scissors, combs and other styling tools.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
• Operated a variety of machinery and tools safely and efficiently.
• Recognized by management for providing exceptional customer service.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Maintained updated knowledge through continuing education and advanced training.
• Conducted testing of software and systems to ensure quality and reliability.
• Worked effectively in team environments to make the workplace more productive.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Completed routine maintenance and repair.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Utilized various software and tools to streamline processes and optimize performance.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Assisted with customer requests and answered questions to improve satisfaction.
• Managed inventory and supplies to ensure materials were available when needed.

• I take continuous education from Eddie at Hairs the Bling
• I specialize in customized Brazilian and keratin treatments

I’m an independent contractor at salon. I also do all the bookwork, and order inventory. I also make all the appointments.