Jennifer Carpio
North Hollywood,CA
Summary
CAREER OBJECTIVES: To secure a challenging position with a well-established organization that will provide me with an opportunity for continued professional growth and advancement, while making a significant contribution to the organization in the execution of its strategic plan. QUALIFICATIONS SUMMARY. Years of commended experience in medical assistance positions, where accrued close familiarity with clinical, front-desk and administrative procedures, evincing the following qualities: Dedication to working with physicians and caring about patients. Organized and professional, yet – Friendly, outgoing, positive personality, especially towards
Overview
12
12
years of professional experience
Work History
Medical Assistant/ Front office
Family Medicine Associates of Northridge
04.2008 - 02.2009
- Responsibilities include but are not limited to front and back office, vital statistics, preparing treatment rooms, showing patients to their examination rooms, provide back office support for medical providers, draw blood, collect blood , tissue, or other laboratory specimens and prepare them for testing
- Clean and sterilize instruments and dispose of contaminated supplies
- Administrative front office, filing, copying, scanning, emailing, verifying insurance, scheduling appointments, multi-line phone system, handling patient questions and concerns.
Medical Receptionist
Renaissance Imaging Center
Northridge , California
07.2018 - 01.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
Medical Receptionist
North Valley Orthopedics
Mission Hills, CA
07.2021 - 10.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Education
Medical Assistant Diploma - undefined
ICDC Career
10.2008
HS Diploma - Studies
Kennedy High School
09.2006
Skills
- Patients
- Customer focused and team-worker
- Communication skills with patients
- Sound health for sustained performance under pressure – Experience and ability working long-
- Hours and nights under pressure
- Excellent Oral and Written Communication Skills
- Efficient, Leadership capabilities, Analytical, Committed, Work with a strong sense of urgency
- And able to meet deadlines
- Proficient in
- Microsoft Word, Excel, Outlook, EMR Nextgen/ Care 360 /Kareo Go practice
- Mgmt
- Typing 35 WPM, 10 Key by Touch
- Medical Billing, Coding and Collection
- Front Office Administrative Skills
- Clinical Back Office Skills, CPR Certified
- Referral coordinator ,coordinating with specialists, patients
- Key Skills, Core Competencies and Strengths
Spanish
Written/outspoken
Languages
Spanish
Professional Working
Timeline
Medical Receptionist
North Valley Orthopedics
07.2021 - 10.2022
Medical Receptionist
Renaissance Imaging Center
07.2018 - 01.2022
Medical Assistant/ Front office
Family Medicine Associates of Northridge
04.2008 - 02.2009
Medical Assistant Diploma - undefined
ICDC Career
HS Diploma - Studies
Kennedy High School
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