Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Carroll

Virginia Beach,Virginia

Summary

With a robust background at the City of Virginia Beach, I excel in plant identification and fostering team collaboration. My expertise spans sustainable practices and landscape maintenance, significantly enhancing green spaces. Dedicated horticulture professional with extensive experience in plant care, landscaping, and garden design. Proven ability to create and manage thriving gardens through effective plant selection and maintenance practices. Reliable team collaborator who adapts to changing environmental conditions and prioritizes achieving optimal growth results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ornamental Horticulturist

City of Virginia Beach
04.2023 - Current
  • Oversee and inspect pollinator gardens, historical houses, schools, and parks
  • Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
  • Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
  • Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
  • Assisted clients in selecting appropriate plants based on climate conditions, sun exposure, soil type, and desired aesthetic appeal.
  • Design new landscapes for existing or new sites at schools, parks, pollinator gardens, or historical houses.
  • Prune and trim plant material in pollinator gardens and special sites as needed.
  • Manage and inspect plant material that has been purchased for projects in greenhouse area.
  • Meet and work with Master Gardener's for different projects
  • Organize contracts for different plantings with contractor and inspect plantings upon completion.
  • Supervise and assist team members (3-10 people) during planting projects at different sites.
  • Communicate and organize planting projects between different landscaping zones and management.
  • Oversee and coordinate Tree Buddy Tree plantings with internal and external clients.

Groundskeeper II

City of Virginia Beach
05.2022 - 04.2023
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Managed 1-3 people on team while supervisor was gone.
  • Maintained athletic fields including baseball, football, and soccer.
  • Completed paperwork for tasks completed.
  • Cultivated a positive work environment through effective communication with team members and supervisors.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
  • Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.

Groundskeeper I

City of Virginia Beach
03.2022 - 05.2022
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, mower, blower and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Assisted team with athletic fields including baseball, football, and soccer.
  • Complete paperwork associated with tasks completed on a daily basis.
  • Communicated with team in order to complete maintenance tasks for each day.

Payroll Assistant

Top Guard Security
08.2021 - 03.2022
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.
  • Communicated with supervisor to ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Updated employee files with new details such as changes in address or salary levels.
  • Reduced errors in payroll calculations through thorough review and reconciliation procedures.
  • Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
  • Managed garnishments, levies, and support orders according to state laws while protecting employees'' privacy rights.
  • Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.

Shift Leader

Moe's Southwest Grille
03.2017 - 04.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

Associate of Science - Horticulture

Tidewater Community College
Norfolk, VA
12-2024

Associate of Arts - Theology

Blue Ridge Bible College
Rocky Mount
04-2019

High School Diploma -

Gates County High School
Gates, NC
06-2016

Skills

  • Plant identification
  • Soil analysis
  • Pest management
  • Plant propagation
  • Plant nutrition
  • Sustainable practices
  • Landscape maintenance

Certification

  • Master Gardener's
  • Registered Technician's Pesticide License


Timeline

Ornamental Horticulturist

City of Virginia Beach
04.2023 - Current

Groundskeeper II

City of Virginia Beach
05.2022 - 04.2023

Groundskeeper I

City of Virginia Beach
03.2022 - 05.2022

Payroll Assistant

Top Guard Security
08.2021 - 03.2022

Shift Leader

Moe's Southwest Grille
03.2017 - 04.2020
  • Master Gardener's
  • Registered Technician's Pesticide License


Associate of Science - Horticulture

Tidewater Community College

Associate of Arts - Theology

Blue Ridge Bible College

High School Diploma -

Gates County High School
Jennifer Carroll