Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Jennifer Cassidy

Reno,NV
Judge a man by his questions rather than his answers.
Voltaire

Summary

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Diligent Customer service representative with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Microsoft office and adaptable to new processes and procedures.

Highly adaptable individual bringing 10+ years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Overview

14
14
years of professional experience

Work History

Temp Worker

Maleko Staffing
Reno, NV
12.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.

Cashier

Dollar Tree
Sparks, NV
08.2021 - 03.2022
  • Built and maintained productive relationships with employees.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Followed company security procedures for handling large sums of money.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Offered customers carry-out service at completion of transaction.

Machine Operator

Loos & Company
Pomfret, CT
04.2017 - 04.2019
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Complied with company and OSHA safety rules and regulations.
  • Operated multiple machines simultaneously to meet production requirements.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.

Secretary

Stephen Cassidy
Willimantic, CT
05.2010 - 08.2015
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained daily report documents, memos and invoices.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

High School Diploma -

Killingly High School, Dayville, CT
06-2005

Skills

  • Sales Experience
  • Technical Skills
  • Database Maintenance
  • Supply Restocking
  • Typing 30 WPM
  • Proofreading
  • Documentation and Recordkeeping
  • Multitasking Abilities
  • Written Communication
  • Flexible and Adaptable
  • Mail handling
  • Decision-Making
  • Filing and data archiving
  • Sorting and labeling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Temp Worker - Maleko Staffing
12.2023 - Current
Cashier - Dollar Tree
08.2021 - 03.2022
Machine Operator - Loos & Company
04.2017 - 04.2019
Secretary - Stephen Cassidy
05.2010 - 08.2015
Killingly High School - High School Diploma,

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Jennifer Cassidy