Jennifer Castellani
Hanna,WY
Summary
Utilize my managerial, communication, and supervisory skills to lead a team of employees in a fast-paced, customer friendly, community driven environment. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Overview
26
26
years of professional experience
Work History
Kitchen Supervisor
Wyoming Department of Corrections
08.2022 - Current
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
- Implemented standardized portion control practices for consistency across all dishes served at the establishment.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Served consistent portions following recipes and control standards.
- Supervised food presentation and plating to enhance visual appeal.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Set and oversaw weekly and special event menu plans.
Kitchen Specialist
State Of Wyoming DOC
05.2022 - 08.2022
- Supervised daily kitchen operations, delegating tasks appropriately among staff members for maximum productivity.
- Collaborated with other chefs to create innovative menu items that delighted customers and increased sales.
- Maintained positive relationships with vendors to ensure on-time deliveries and secure favorable pricing on ingredients.
- Upheld cleanliness standards by following sanitation procedures throughout the entire kitchen area.
UPS Package Handler
UPS
09.2020 - 05.2022
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Temp
TPI Staffing, Inc.
03.2020 - 04.2020
Officer
State of New Hampshire
10.2019 - 02.2020
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
Correctional Officer
Wyoming Department of Corrections
12.2010 - 08.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Received and accounted for personal possessions and determined inmate work assignments.
Shift Manager
McDonald's
05.1998 - 02.2006
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
High School Diploma -
Green River HS
Green River, WY05.1998
Skills
- Supervising Experience
- Security
- Conflict Management
- Law Enforcement
- Supervising experience
- Customer service
- Communication skills
- Leadership
Assessments
- Work motivation, Proficient, 04/01/20, Level of motivation and discipline applied toward work
- Work style: Reliability, Proficient, 02/01/22, Tendency to be reliable, dependable, and act with integrity at work
Personal Information
Title: Correctional Officer
Timeline
Kitchen Supervisor
Wyoming Department of Corrections
08.2022 - Current
Kitchen Specialist
State Of Wyoming DOC
05.2022 - 08.2022
UPS Package Handler
UPS
09.2020 - 05.2022
Temp
TPI Staffing, Inc.
03.2020 - 04.2020
Officer
State of New Hampshire
10.2019 - 02.2020
Correctional Officer
Wyoming Department of Corrections
12.2010 - 08.2018
Shift Manager
McDonald's
05.1998 - 02.2006
High School Diploma -
Green River HS
Similar Profiles
Christopher ThompsonChristopher Thompson
Correctional Lieutenant at Wyoming Department of Corrections-WSPCorrectional Lieutenant at Wyoming Department of Corrections-WSP
Patrick PerkinsPatrick Perkins
Correctional Sergeant at State of Wyoming Department of CorrectionsCorrectional Sergeant at State of Wyoming Department of Corrections
Ebonnie BannonEbonnie Bannon
PREA Coordinator & Victim Notification Program Mgr at Wyoming Department of CorrectionsPREA Coordinator & Victim Notification Program Mgr at Wyoming Department of Corrections
Kenny JensenKenny Jensen
Skilled Trades Specialist at Wyoming Department of CorrectionsSkilled Trades Specialist at Wyoming Department of Corrections
Sammy SikesSammy Sikes
Automotive Refinisher at Wreck-A-Mend Collision CenterAutomotive Refinisher at Wreck-A-Mend Collision Center