Jennifer Castleberry
Prattville,AL
Summary
At Capital Volvo Trucks, I spearheaded office operations, significantly enhancing efficiency and organization across two locations. My adeptness in account reconciliation and exceptional multi-tasking ability led to streamlined administrative processes, ensuring optimal operational support. My proactive approach in staff training and customer service excellence underpins my commitment to driving results and fostering a productive work environment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
24
years of professional experience
Work History
Assistant Office Manager
Capital Volvo Trucks
02.2001 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Responsible for reconciling daily sales for the bank deposit.
- Accounts Receivables duties such as posting customer payments, reconciling credit card payments, responding to calls and emails with customer inquiries, processing customer account applications, generating and mailing customer statements and collections.
- Accounts Payables- Entering vendor invoices for payment, reconciling vendor statements, processing vendor check runs.
- Human Resources- Processing all new hire paperwork, entering new employee data with the state, E-Verifying, processing health, dental, life and vision insurance paperwork.
- Reconciling company credit card statements.
- Monthly payroll deductions.
- Employee time reports for payroll.
- Responsible for employee anniversary awards and gifts.
- Scanning paperwork into our Epicor software.
- Any miscellaneous tasks given by upper management.
- All duties above are for two locations
Education
High School Diploma -
Stanhope Elmore Highschool
Millbrook, ALSkills
Customer Service
Office Administration
Staff Training
Document Preparation
Account Reconciliation
Credit and collections
Office Equipment Maintenance
Human Resources
Supply Replenishment
Operational Support
Administrative Support
Travel Arrangements
Timeline
Assistant Office Manager
Capital Volvo Trucks
02.2001 - Current
High School Diploma -
Stanhope Elmore Highschool