Jennifer Castro
Houston,TX
Summary
Results-driven Sales Associate Representative with strengths in assessing customer needs and providing solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships. Always willing to learn knew things and loves to receive feedback!
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Anywhereworks
01.2022 - Current
- Utilized CRMs and Distributed Source to manage sensitive client information and update existing and new client profiles.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Participated in trade shows and other promotional events to build brand awareness and generate leads.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Client Account Manager
Anywhereworks
01.2022 - 03.2022
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Day-to-day using Integrations, Zap, Synclio, Porting, Amazon Connect, Lily tools, Asset Manager and Trello.
Administrative Assistant
Real Estate
04.2019 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Created Facebook ads and marketing strategies to promote rental houses.
Education
High School Diploma -
Richard Milburn Academy
Houston, TX06.2021
Skills
- Sold Accounts
- Lead Qualification
- Marketing Support
- Leads Prospecting
- 200 Outbounds a day
- CRM Tracking
Languages
Spanish
Native or Bilingual
Timeline
Sales Development Representative
Anywhereworks
01.2022 - Current
Client Account Manager
Anywhereworks
01.2022 - 03.2022
Administrative Assistant
Real Estate
04.2019 - 01.2022
High School Diploma -
Richard Milburn Academy
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