JENNIFER CASTRO
Homestead
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking ethical and detail-oriented.
Overview
3
3
years of professional experience
Work History
Cashier
CVS Healthcare
HOMESTEAD
05.2025 - Current
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Sales Associate
LA LUZ DE YARA
Holguin
01.2023 - 02.2025
- Processed payments quickly to keep customer flow moving.
- Resolved customer concerns using strong communication and conflict management skills.
- Delivered consistent service to develop customer base.
- Built attractive displays and merchandised products
Education
High School -
Enrique Jose Varona High School
Holguin, CubaSkills
- Client Service
- Cash Handling
- Problem-solving
- Product Sales
- Inventory Control
- Product knowledge
- Cash Register Operation
- Customer Needs Assessment
- Listening Skills
- Order Processing
- Payment Processing
- Conflict Resolution
- Retail Store Operations
- Excellent communication
Languages
ENGLISH- FLUENT, SPANISH- NATIVE
Timeline
Cashier
CVS Healthcare
05.2025 - Current
Sales Associate
LA LUZ DE YARA
01.2023 - 02.2025
High School -
Enrique Jose Varona High School