JENNIFER CELIS
Dalton,GA
Summary
Enthusiastic addition to the team, eager to contribute to company success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel within the company.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Employment Specialist
Express Employment
Dalton, GA
03.2022 - Current
- Managed office correspondence and maintained organized filing.
- Assisted in preparing reports for management reviews.
- Prepared and processed accounts payable invoices for payment on a weekly basis.
- Assisted with reconciling accounts payable and receivable discrepancies.
- Maintained electronic files of all accounts payable transactions.
- Managed accounts payable and receivable functions such as invoicing and payment processing.
- Prepared weekly aging report of Accounts Payable and Receivables balances.
- Conducted initial interviews to assess candidate qualifications and fit.
- Collaborated with hiring managers to determine staffing needs and job requirements.
- Developed and maintained relationships with potential candidates and industry professionals.
- Facilitated onboarding processes for new hires, ensuring smooth transitions.
- Organized recruitment events to attract diverse talent pools and increase visibility.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Conducted bilingual interviews to assess candidate qualifications and fit.
Underwriter
Auto Simple
Dalton, GA
08.2018 - 02.2022
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
- Assessed loan conditions and provided effective feedback regarding decisions.
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Worked with Credit Lenders to receive funding for contracted deals.
- Requested financial documents from customers.
- Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled the acquisition of trade in vehicles and payoff.
Office Manager
Auto Simple
Dalton, GA
03.2018 - 08.2018
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Updated details in company database by keying in customer contacts and delivery dates.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Oversaw CRM updates and backups, report generation and troubleshooting requisition.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Assessed customer account information to determine current issues and potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Maintained Daily Cash Balance Reports.
- Dealt with Account Payable and Account Receivables.
Sales Agent
DIRECT AUTO & LIFE INSURANCE
Dalton, GA
08.2017 - 03.2018
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Upsold products to policyholders and potential new clients.
- Offered policy guidance and management to promote asset protection.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Wrote policies, finalized documents and filed paperwork.
- Evaluated customer desires and budgetary constraints to pick best policies.
- Communicated with clients by phone and email to answer questions and offer services.
- Made appointments with potential clients to discuss products.
Assistant Manager
Little Caesar's Pizza
Dalton, GA
10.2014 - 08.2017
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and upselling techniques to drive revenue.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Updated computer systems with new pricing and daily food specials.
- Performed opening and closing procedures each day.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage product to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolved problems or concerns to satisfaction of involved parties.
Education
HIGH SCHOOL DIPLOMA -
Dalton High School
Dalton, GA05.2016
Skills
- Adaptable
- Attention to Detail
- Quality Assurance
- Complex Problem Solving
- Cross-Functional Collaboration
- Exceptional Customer Service
- Honesty and Integrity
- Report generation and creation
- Microsoft Office expertise
- Income Management
Professional References
- Anthony DeLorenzo, Head of Underwriting, Auto Simple, (423) 486-4559, delorenzo.dylan@outlook.com, Currently the Head of Underwriting for Auto Simple, I worked directly under him during my time as an underwriter.
- Alexis Bullion, Former Head of Underwriting, Auto Simple, (423) 838-4617, alexisbullion@yahoo.com, Former Head of Underwriting for Auto Simple, was with them from 2017 to August 2021, Worked directly under her in my time as an Underwriter.
Timeline
Administrative Assistant/Employment Specialist
Express Employment
03.2022 - Current
Underwriter
Auto Simple
08.2018 - 02.2022
Office Manager
Auto Simple
03.2018 - 08.2018
Sales Agent
DIRECT AUTO & LIFE INSURANCE
08.2017 - 03.2018
Assistant Manager
Little Caesar's Pizza
10.2014 - 08.2017
HIGH SCHOOL DIPLOMA -
Dalton High School