JENNIFER CEYNAR

• Led administrative and office functions for Rehabilitation Services in partnership with department leadership across Occupational Therapy, Physical Therapy, and Speech-Language Pathology.
• Coordinated patient and therapist scheduling, ensuring alignment of patient needs, provider availability, and departmental priorities amidst changing clinical workflows.
• Facilitated communication and collaboration among department leadership, providers, therapists, nurses, support staff, patients, and other hospital departments.
• Prioritized administrative and operational needs, resolving scheduling and workflow issues through collaboration with clinical staff and leadership.
• Maintained patient and departmental documentation using MEDITECH while ensuring HIPAA compliance and supporting efficient, patient-centered care.
• Managed inventory and purchasing of medical and office supplies within established departmental budget parameters.

• Provided leadership and safety oversight across Twilight and Day Sort operations, encompassing 20 frontline supervisors and approximately 80-100 employees, increasing to 120+ during peak season.
• Partnered with management in recruiting, interviewing, selecting, and hiring employees to meet operational and seasonal staffing needs.
• Trained and coached supervisors and employees on workplace expectations, safety procedures, regulatory requirements, and performance improvement.
• Identified operational and safety concerns and implemented corrective actions to improve compliance, reduce risk, and prevent recurring incidents.
• Oversaw departmental supply ordering and inventory while ensuring adherence to DOT, OSHA, HAZMAT, and internal policies.
• Fostered accountability, teamwork, communication, and employee development, driving continuous improvement in high-volume operations.

Relevant Coursework: Medical Terminology, Anatomy & Physiology I & II, Business Writing, Interpersonal Communication
Relevant Coursework GPA: 4.0 | Cumulative GPA: 3.8