Jennifer Chandler
Tahuya,USA
Summary
Dedicated mother of four grown children and wife of 8 years with a passion for animal care and client relations. Skilled in multitasking and teamwork to ensure efficient task completion. Experienced in front desk operations, emphasizing exceptional customer service. Strong communication and organizational skills contribute to seamless guest interactions and administrative tasks. Committed to relocation for the right opportunity to enhance customer satisfaction and support team goals in a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Harbor animal hospital
08.2022 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- General house keeping with dusting and mopping, vacuuming as well as restocking pet food and treats .
Veterinary Receptionist
Woodside Animal Hospital
01.2022 - 06.2022
- Answer phones,set appointments, charge out clients, house keeping, data entry
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Veterinary Receptionist
Belltowne Veterinary Center
08.2018 - 09.2021
- Answering multi line phones, loading rooms, taking history of pets,making appointments, using Avamark, charging clients out, calling on prescriptions, greeting clients,confirming appointment, house keeping, restocking shelves
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Education
High school diploma -
Orting High School
06.1997
Skills
- Safe animal restraint practices
- Animal handling proficiency
- Front desk management
- Pet Grooming (3 years)
- Experienced in software utilization
- Proficient in pet management
- Animal care (10 years)
- Animal handling
- Retail sales
- Customer service
- Sales (10 years)
- Laundry (10 years)
- Skilled in maintaining cleanliness standards
- Medical scheduling
- Phone etiquette (10 years)
- Office experience (10 years)
- Cash handling (10 years)
- Veterinary Assistant
- Data Entry
Timeline
Front Desk Receptionist
Harbor animal hospital
08.2022 - Current
Veterinary Receptionist
Woodside Animal Hospital
01.2022 - 06.2022
Veterinary Receptionist
Belltowne Veterinary Center
08.2018 - 09.2021
High school diploma -
Orting High School
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