Jennifer Chapa
Beaumont,CA
Summary
Dynamic and relationship-driven business development and outreach professional with proven success in building strategic partnerships, driving referral growth, and expanding community engagement within the behavioral health and wellness sector. Skilled in developing outreach initiatives, coordinating events, and fostering collaborations with healthcare providers, schools, and community organizations. Passionate about creating opportunities that connect families, youth, and professionals to the resources they need. Successfully expanded referral pipelines and secured over $100,000 in donations, showcasing expertise in fundraising management and community engagement. Adept at fostering partnerships and enhancing program visibility through impactful events.
Overview
14
14
years of professional experience
Work History
Outreach Manager
ROWI Teen & Parent Wellness Centers
Redlands, California
02.2022 - Current
- Develop and execute outreach strategies that expanded ROWI’s network across hospitals, schools, and community partners, significantly increasing referral pipelines.
- Build and maintain trusted relationships with healthcare providers, school districts, and community leaders, positioning ROWI as a premier partner in adolescent and parent wellness.
- Coordinate and host educational workshops, professional Q&A sessions, and community events to promote awareness of ROWI’s mental health programs.
- Partner with clinical and admissions teams to provide seamless communication with referral sources, ensuring alignment in patient care.
- Represent ROWI at conferences, committees, and collaborative meetings, strengthening organizational visibility and reputation.
- Monitor referral trends, track outreach impact, and provide leadership with actionable insights to guide business development decisions.
Director of Operations
Village of H.O.P.E. California
Ontario, California
10.2020 - 02.2022
- Drove efficiency in program execution by overseeing daily operations.
- Secured supplies and services for program participants through effective community partner relationship management.
- Developed operational policies to ensure alignment with company goals and compliance standards.
- Conducted meetings with program participants to address financial, health, and daily support needs.
- Developed impactful and effective community outreach and marketing strategy in partnership with CEO.
- Facilitated fund development processes and donor acquisition activities to benefit families in community
Community Advocate
Aspiranet
San Bernardino, California
07.2011 - 10.2020
- Secured over $100,000 annually through strategic in-kind and monetary donations.
- Oversaw fund development, donor acquisition, and engagement across Southern California region.
- Recruited and trained volunteers and mentors to support regional initiatives.
- Established and maintained relationships with community partners to enhance collaboration.
- Tracked all monetary and in-kind donations to ensure accurate reporting.
- Managed schedules for volunteers and mentors to optimize resource allocation.
- Coordinated monthly team meetings focused on sharing insights, problem-solving, and recognition.
- Identified training needs and coordinated ongoing support for staff, mentors, and volunteers.
Education
High School Diploma -
Pomona Senior High School
Pomona06-1992
Skills
- Outreach strategy
- Relationship building
- Community engagement
- Networking
- Fundraising management
- Volunteer coordination
- Staff oversight
- Partnership development
- Outreach marketing
- Media relations
- Database management
- Program performance evaluation
- Program management
- Nonprofit expertise
- Interpersonal communication
- Social services knowledge
- Public speaking skills
- Team collaboration
- CPR certified
- Mental Health First Aid certified
- Fundraising oversight
- Facility tours coordination
- Event planning and organization
- Strategic outreach planning
- Effective communication skills
- Fundraising strategies development
- Health education expertise
Timeline
Outreach Manager
ROWI Teen & Parent Wellness Centers
02.2022 - Current
Director of Operations
Village of H.O.P.E. California
10.2020 - 02.2022
Community Advocate
Aspiranet
07.2011 - 10.2020
High School Diploma -
Pomona Senior High School
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