Summary
Work History
Education
Skills
Timeline
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Jennifer Chappel

2819 Moorman Rd,OH

Summary

Dynamic professional with a strong background in customer service and team management, honed at Arbys Restaurant. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Dependable and detail-oriented, with a commitment to continual improvement and efficient time management. Skilled in developing strategies that drive engagement and operational excellence.

Work History

Stay at Home Mother

Self
2017 - 2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Associate

Wendys Restaurant
2024 - 2024
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Performed cash, card, and check transactions to complete customer purchases.

Manager

Arbys Resturant
2016 - 2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Cross-trained existing employees to maximize team agility and performance.

Associate

J&E Rootbeer Stand
2016 - 2016
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Middletown High School
601 N Breiel Blvd, Middletown Ohio 45042

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Time management
  • Attention to detail

Timeline

Stay at Home Mother

Self
2017 - 2025

Associate

Wendys Restaurant
2024 - 2024

Manager

Arbys Resturant
2016 - 2019

Associate

J&E Rootbeer Stand
2016 - 2016

Middletown High School
Jennifer Chappel