Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Chavez

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Independent Contractor

Uber
07.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships.
  • Picked up customers in a timely manner, to be able to meet the customers needs, and drop the customer off in a timely manner.


Production Worker

Sensit Technologies
08.2022 - 08.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products to maintain quality and efficiency.

General Manager

Speedway Gas Station
02.2016 - 08.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, company procedures, and technology systems within the store.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, and inventory shrinkage.
  • General Manager Trainer: Trained incoming Assistant Manager's and General Managers to meet and exceed Speedway Expectations.
  • Handled daily administrative paperwork.

Production Worker

Sensit Technologies
04.2012 - 02.2016
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products to maintain quality and efficiency.

Education

Associate of Science - Physical Therapy Assistant

Ivy Tech Community College of Indiana
Gary, IN
05.2008

Skills

  • Deadline Adherence
  • Cash Register Operations
  • Employee Timesheet Processing
  • Customer Loyalty
  • Corrective Actions
  • Schedule Management
  • Safety Compliance
  • Administrative Work
  • Troubleshooting Issues
  • Employee Relationships

Timeline

Independent Contractor

Uber
07.2023 - Current

Production Worker

Sensit Technologies
08.2022 - 08.2023

General Manager

Speedway Gas Station
02.2016 - 08.2022

Production Worker

Sensit Technologies
04.2012 - 02.2016

Associate of Science - Physical Therapy Assistant

Ivy Tech Community College of Indiana

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Jennifer Chavez