Jennifer Chavez
Katy,Texas
Summary
Driven professional with a proven track record in retail sales and social media marketing, notably at Francesca's Boutique. Excelled in creating engaging fitness programs and enhancing customer loyalty through exceptional service. Skilled in cash handling and inventory monitoring, with a knack for fostering positive client relationships and achieving sales targets.
Overview
13
13
years of professional experience
Work History
Personal Trainer
Self-employeed
02.2019 - Current
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Promoted fitness classes to boost gym attendance.
- Promoted safe and inclusive environment for club clients and members.
Lead Sales Key Holder
Francesca's Boutique
09.2018 - 02.2019
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Managed store personnel by delegating tasks and supervising daily operations.
- Streamlined opening and closing procedures as integral member of store staff.
Attendance Clerk
Rusk Elementary
08.2016 - 06.2018
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Input daily attendance information into office database for over 300 students.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Processed and scanned files into electronic databases.
- Made appropriate file information updates and system upgrades.
- Self-motivated, with a strong sense of personal responsibility.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Sales Associate
American Eagle Outfitters, Inc
01.2012 - 07.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Morton Ranch High School
05.2008
Skills
- Retail Sales
- Social Media Marketing
- Technical skills
- Loss Prevention
- Store operations
- Cash Handling
- Daily Reporting
- Safety enforcement
- Bank Deposits
- Inventory Monitoring
Timeline
Personal Trainer
Self-employeed
02.2019 - Current
Lead Sales Key Holder
Francesca's Boutique
09.2018 - 02.2019
Attendance Clerk
Rusk Elementary
08.2016 - 06.2018
Sales Associate
American Eagle Outfitters, Inc
01.2012 - 07.2016
High School Diploma -
Morton Ranch High School