Jennifer Chen
New York,NY
Summary
Bilingual Mandarin-English Interpreter with over 10 years of experience providing accurate and culturally sensitive interpretation in healthcare, legal, and business settings. Proven expertise conducting on-site interpretation in hospitals, medical offices, nursing homes, and home care environments. Holds a Medical Coding Certificate and experience in maintaining confidentiality, managing sensitive information, and supporting medical teams and patients through seamless communication.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Interpreter
Geneva Worldwide
New York, NY
01.2010 - Current
- Perform consecutive and simultaneous interpretation between Mandarin Chinese and English in medical, legal, and business settings.
- Conduct on-site interpretation assignments at hospitals, medical offices, nursing homes, and home care visits, supporting patients and healthcare providers.
- Ensure accurate and confidential communication across a range of medical contexts including patient intake, diagnosis explanation, treatment plans, and discharge instructions.
- Adapt interpretation style based on environment (in-person, phone, or video remote) and needs of both patient and provider.
- Facilitated seamless communication between diverse parties through accurate translations and interpretations.
- Ensured high-quality translations by conducting thorough research on terminology and subject matter.
- Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
Translator
SAP Inc
Taipei, Taiwan
02.1999 - 03.2001
- Translated complex technical documentation to ensure clarity and accuracy across multiple languages.
- Collaborated with cross-functional teams to support localization of software products.
- Reviewed and edited translations for consistency, terminology, and adherence to style guides.
- Mentored junior translators on best practices for technical translation and localization processes.
Education
Master’s Degree - Business Administration
SUNY Stony Brook
Long Island, NY12-2004
Bachelor’s Degree - English
Fu Jen Catholic University
Taipei, Taiwan06-2001
Skills
- Mandarin–English Interpretation (Medical, Legal, Business)
- On-site & Remote Interpretation
- Medical Terminology & Confidentiality
- Translation & Multilingual Communication
- Microsoft Office (Word, Excel, PowerPoint)
- Case Management & Conflict Resolution
Certification
- Medical Coding Certificate
- CPR Certificate
- Medical Interpretation Certificate ( Bridging the Gap)
- Driver’s License
Timeline
Interpreter
Geneva Worldwide
01.2010 - Current
Translator
SAP Inc
02.1999 - 03.2001
Bachelor’s Degree - English
Fu Jen Catholic University
Master’s Degree - Business Administration
SUNY Stony Brook