Laura Cherranfant

• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Set up Purchase Requisitions and change orders
• Created and Processed invoices for payment; tracked payments received from vendors and clients.
• Maintained accurate records of employees' hours worked, including overtime and vacation time.
• Assisted in the preparation of payroll reports on a weekly basis.
• Audited incoming and outgoing shift data to verify accuracy of assigned shifts.
• Assisted with special projects or tasks related to departmental functions upon request.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
• Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.
• Provided assistance with onboarding new employees by preparing orientation materials.
• Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
• Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
• Maintained records of purchases, pricing, and other important data in company databases.
• Managed inventory control, material control, accounting and supply reports.

• Kept reception area clean and organized to offer positive first impression to every visitor.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Input student data into system using TERMS, adhering to all procedures to keep information private.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Collected, evaluated and stored documents securely in permanent records.
• Proofread documents carefully to check accuracy and completeness of all paperwork.
• Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
• Placed calls to parents to determine reasons for students' absences, meticulously noting details.
• Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Coordinated and led group activities for campers and counselors.
• Designed activities to help individuals overcome confidence issues and build strength.

• Protected safety of every person enjoying recreational activities at Sunview Park by enforcing disciplined and consistent policies.
• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
• Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
• Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.

• Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Maintained office supplies by checking stocks and placing orders.
• Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
• Received and routed incoming calls and correspondence to promote timely communication.

• Cultivated positive relationships with parents and students.
• Kept classroom safe, organized, and clean.
• Utilized prearranged lesson plans for existing classes.
• Mentored, tutored, and instructed students in need of additional support.
• Tracked class attendance and student progress.

• Updated details in company database by keying in customer contacts and delivery dates.
• Maintained inventory in supply closet to prevent shortages.
• Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
• Organized and maintained filing and document management systems by coordinating, archiving and purging files.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Answer customers' questions about merchandise and assist customers on merchandise selection.

• Met company goals by achieving 95% or better for CPR almost every week

 Compare merchandise invoices to items actually received to ensure that shipments are correct.

Greet customers entering establishment.

Developed player's skills Motivated and helped lead team to 12 victories

• invited them to get extra gym time

• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Educated customers on product and service offerings.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.