Jennifer Chess
Bulls Gap,TN
Summary
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Also factory worker experience.
Finishing lines and packing .
Overview
2
2
years of professional experience
Work History
Delivery Driver
Self employed/ self contractor
Bulls Gap, TN
08.2022 - Current
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Loaded and unloaded delivery vehicles with food items.
- Navigated local streets and highways with ease using GPS system.
- Resolved customers' complaints regarding products or services.
- Collaborated with other delivery drivers and restaurant staff, sharing best practices to improve overall efficiency and service quality.
- Maintained vehicle according to company and state safety requirements.
- Provided excellent customer service throughout the delivery process.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Maintained cleanliness of vehicle interior and exterior.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
- Contacted customers prior to delivery to coordinate delivery times.
- Conducted thorough inspections of delivery vehicle before and after shifts to ensure operational safety and reliability.
- Maintained accurate records of mileage, fuel consumption, and delivery charges, ensuring transparency and accountability.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Managed inventory of food items in vehicle by checking expiration dates regularly.
- Refilled vending machines and removed outdated food products.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Maintained positive relationships with customers to promote further business opportunities.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Presented customers with bills and receipts to collect payment for delivered food.
- Actively contributed to team meetings and feedback sessions, offering suggestions to enhance delivery service and operational efficiency.
Education
High School Diploma -
Penn Foster
Penn, PA08-2027
Skills
- Packer
- Finishing lines
- Assembly work
- Pallet hand Jack's
- Packer of labels
- Some computer
- Picker Packer
- Inspection of defects
Timeline
Delivery Driver
Self employed/ self contractor
08.2022 - Current
High School Diploma -
Penn Foster