Detail-oriented business owner specializing in dental technology and administrative software. Demonstrated success in managing operations, improving efficiency, and increasing customer satisfaction. Unique skill set contributes to organizational growth and operational excellence.
Overview
14
14
years of professional experience
Work History
Business Owner/Operator
The Cookie Lady Co., LLC
Murfreesboro, Tennessee
04.2022 - Current
Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
Negotiated contracts with vendors and suppliers to reduce operating costs.
Ensured that all safety protocols were followed in order to maintain a safe working environment.
Generated ideas for new products or services based on market needs assessments.
Kept records for production, inventory, income, and expenses.
Registered Dental Assistant
Smith Dental
Smyrna, tn
06.2011 - 06.2023
Managed patient records to ensure accuracy in electronic health record systems.
Educated patients on oral hygiene and post-treatment care.
Prepared treatment rooms with required tools and equipment for procedures.
Sterilized instruments while maintaining a clean, organized work environment.
Took preliminary impressions of patient teeth for customized dental work fabrication.
Maintained inventory levels for all dental supplies used in daily operations.
Processed bills and completed insurance forms using system software.
Cleaned and polished removable dentures, brackets, wires, and other appliances.
Orthodontic Treatment Coordinator
Cumberland Pediatric Dentistry and Orthodontics
Murfreesboro , Tn
05.2018 - 06.2021
Streamlined daily operations and logistics for local business to enhance efficiency.
Oversaw inventory management and supply chain coordination for product availability.
Established strong vendor relationships to ensure timely product delivery.
Resolved customer inquiries and issues to maintain high satisfaction levels.
Provided superior customer service to cultivate existing client relationships.
Managed hiring and training processes to build a skilled workforce.
Oversaw budgeting and financial management to optimize resources.
Developed marketing campaigns that attracted new customers.