Jennifer Chica
Miami,FL
Summary
Licensed esthetician with experience coordinating appointments and communicating with clients to support positive patient experiences in service oriented healthcare settings. Recognized for strong interpersonal skills, attention to detail, and professional rapport with diverse backgrounds. Currently completing certified nursing assistant (CNA) course, expected completion November 15, 2026.
Overview
6
6
years of professional experience
Work History
Licensed Esthetician
LumiVita Wellspa
Miami, Florida
08.2025 - Current
- Deliver high-touch, luxury aesthetic services in a premium medical spa environment, specializing in advanced skin rejuvenation treatments.
- Conduct comprehensive, concierge-style skin consultations to assess concerns, educate clients, and design bespoke treatment plans tailored to individual aesthetic goals.
- Guided patients through pre- and post-care, recovery expectations, and long-term skin maintenance strategies to enhance client satisfaction and outcomes.
- Uphold the highest standards of sanitation, compliance, and clinical protocols consistent with luxury medical spa and physician-led environments.
- Led team in establishing standards for professionalism, treatment excellence, and elevated client care, fostering a culture of quality service.
- Trained and mentored junior estheticians on technique, sanitation protocols, and client communication, enhancing team competency and service delivery.
Licensed Esthetician
Silvermirror facial bar
Miami, Florida
03.2024 - 07.2025
- Delivered exceptional customer service by addressing client questions, managing expectations, and ensuring clients felt comfortable and informed during visits.
- Coordinated client appointments and treatment schedules to streamline daily operations and enhance client experience.
- Maintained detailed client records and treatment documentation while ensuring compliance with workplace privacy and confidentiality procedures.
- Followed strict sanitation, hygiene, and safety protocols to maintain a clean and safe environment for clients and staff.
Administrative Assistant
Jeep
Yonkers, New York
06.2020 - 01.2023
- Organized documents, maintained records, ensured accurate and accessible information to support daily administrative operations.
- Scheduled appointments, coordinated calendars, and managed schedule changes.
- Responded to phone calls, emails, and inquiries with professionalism, delivering clear information and timely assistance.
- Maintained organized files and confidential records while demonstrating attention to detail and discretion.
- Communicated with clients, staff, and team members to address questions, coordinate requests, and support daily operations.
- Delivered friendly, professional customer service while efficiently managing multiple responsibilities in a fast-paced environment.
Education
CNA Certification
Miami Dade College
Miami, FL11-2026
Licensed - Esthetics
New York School of Esthetics
White Plains, NY02-2022
High School Diploma -
New Rochelle High School
New Rochelle, NY06-2019
Skills
- ADLs assistance
- Vital Signs Monitoring
- Infection Control & Hygiene
- Patient Comfort & Safety
- Skin Care & Health
- Bilingual Communication (English / Spanish)
- Patient care excellence
- Active listening
- De-escalation
- Time management
- Documentation
- Team Collaboration
- BLS certification
Timeline
Licensed Esthetician
LumiVita Wellspa
08.2025 - Current
Licensed Esthetician
Silvermirror facial bar
03.2024 - 07.2025
Administrative Assistant
Jeep
06.2020 - 01.2023
CNA Certification
Miami Dade College
Licensed - Esthetics
New York School of Esthetics
High School Diploma -
New Rochelle High School