JENNIFER L. CHOWANIEC
Dallas,Texas
Summary
Motivated ophthalmic clinical & sales professional offering 20+ years experience in ophthalmology. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Passionate in everything ophthalmology
Overview
10
10
years of professional experience
1
1
Certification
Work History
National IOL Specialist
Rayner Surgical Inc
04.2022 - 11.2023
- Provided clinical support to national accounts, including responding to inquiries and resolving complaints
- Developed strong relationships with key contacts within large organizations
- Identified KOLs and facilitated engagement
- Assisted in the development of new business strategies for growth of existing accounts
- Analyzed customer data to identify trends and potential areas for improvement
- Collaborated with sales team on forecasting and budgeting goals for national accounts
- Conducted regular meetings with management teams from various departments within each account organization
- Organized promotional materials and provided support during product launches or special events
- Maintained an up-to-date knowledge base on products, services, pricing, delivery methods
- Monitored industry trends related to national accounts and identified new market opportunities
- Ensured compliance with company policies when dealing with clients or vendors
- Implemented new processes as needed that would benefit national account operations
- Coordinated cross-functional activities between departments such as marketing, finance, logistics
- Provided training sessions to Rayner USA national salesforce regarding best practices when servicing customers
- Negotiated contracts with hospitals, private equity groups in order to secure competitive prices for ophthalmic medical device
- Researched and resolved invoice discrepancies for national accounts.
IOL Specialist
Rayner Surgical Inc
02.2022 - 04.2022
- Provided guidance and support to Omidria salesforce after Rayner acquisition regarding product information, pricing, availability, supply chain, clinical affairs
- Coached Omidria saleforce team in effective communication with ophthalmic surgeons and all surgical ophthalmic personnel
- Developed marketing strategies for ophthalmic technologies and services.
Territory Manager
Rayner Surgical Inc
09.2020 - 02.2022
- US launch of the RayOne Aspheric Monofocal IOL in a fully pre-loaded injector
- US launch of the RayOne EMV (enhanced monovision) for FDA approved 03/26/21
- Facilitated & provided guidance to surgeons on first EMV implantations in North America
- Negotiated pricing, terms, and implementation dates
- Devised territory sales plans to exceed revenue and market penetration goals
- Stayed current on competitor sales, prices and products.
Director of Business Development
Eye Consultants of Texas / LoneStar Ambulatory Surgery Center
05.2017 - 08.2020
- Administrative and Marketing Duties at Eye Consultants of Texas / LoneStar Ambulatory Surgery Center: Engagement of Optometrists, MDs, and DOs to gain referrals for ophthalmic services
- Excellent referring physician service
- Developed new relationships and maintained or improved relationships with referring / co-managing ODs, MDs, DOs and other health care providers
- Increased surgical referrals (cataract and LASIK) by 35% in one year
- Successful management of Yelp and Google reviews, experience with turning that one star to a five star! Website updates and modifications
- Coordinator of continuing educational seminars for Optometrists, aligned with the Texas Optometry Board
- Facebook and Instagram launch and maintenance
- Coordinator of 'Lunch and Learns' at local Senior Centers
- Coordinating scheduled visits for ECT affiliated physicians to engage in business development
- Clinical Experience at Eye Consultants of Texas / LoneStar Ambulatory Surgery Center: Assisted physician in operating Intralase IFS Femtosecond Laser for astigmatic correction in cataract and refractive patients
- Review of all procedure parameters and requirements with surgeon prior to case with accuracy
- Maintained logs, calibration to ensure IFS Femtosecond Lasers' optimal performance
- Maintained inventory and placed orders for the refractive suite as needed to ensure supply availability for surgery
- Maintained communication with clinical application specialists and field service engineers for all troublesome and adverse events
- Participated in the training of new technical staff in the refractive suite
- Performed Biometric measurements via IOL Master, Lenstar, Verion Image Guided System and non-contact Immersion A-scan and B-scan
- Assisted in performing IOL calculations, including post-refractive cases, for several different lens implants, such as Crystalens, Trulign, ReStor, Tecnis, Symfony, EnVista, PanOptix, toric and monofocal silicone and acrylic lenses
- Assisted in preoperative testing for refractive patients as well as postoperative care
- Assisted physician in the operation of Visx Excimer Laser and Intralase Femtosecond Laser
- Entered and verified each treatment for accuracy
- Assisted surgeon in scrubbing, and handling of surgical instrumentation during refractive cases, maintaining sterile or clean technique
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
- Determined business development opportunities and implemented effective strategy for client acquisition
- Recommended product changes to enhance customer interest and maximize sales
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities
- Analyzed market trends and identified new business opportunities in existing and potential markets
- Created and managed a team of sales professionals to generate leads and close deals
- Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
LVN, COA
ClearView Eye Care
10.2016 - 05.2017
- Pre-op and intra-op surgical patient care for procedures such as cataract surgery, clear lens exchange and implantable contact lenses
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives
- Administered ophthalmic drops and ointments for treatment / ophthalmic surgical procedures
- Collected essential medical information and documented data in EHR platform
- Evaluated patient responses to treatments; documented assessments in medical record system
- Participated in continuing education programs to maintain licensure requirements
- Advised patients on ocular medications, dressings and contact lenses.
Ophthalmic Technology Liaison
Park Hill Surgery Center
06.2015 - 08.2016
- Successfully marketed the LenSx Femtosecond laser to 8 surgeons and facilitated their training through Alcon
- Responsible for maintaining laser, supplies, assisting 12 different surgeons while they perform laser cataract surgery
- Developed and implemented technology training programs to ensure employees were proficient in the use of new systems
- Coordinated with vendors to obtain necessary hardware and software upgrades
- Collaborated with other teams to develop innovative solutions to improve patient flow, efficiency
- Maintained composure and patience in face of difficult surgical situations, applying de-escalation techniques and positive physician and patient support.
LVN, COA
Eye Consultants of Texas / Lonestar Ambulatory Surgery Center
12.2013 - 06.2015
- Main assistant to the Medical Director in clinic and laser cataract surgery, refractive corneal surgery.
Education
Practical Nursing -
State University of New York At Buffalo
06.1999
Skills
- LenSx Femtosecond Laser
- Visx Excimer Laser
- IDesign Refractive Studio
- Accutome A-scan Plus
- Verion Image Guided System
- Cirrus & Stratus OCT
- Topcon TRC-NW8 Fundus Camera
- TearLab Tear Osmolarity
- Oculus Pentacam
- Diopsys Visual Evoked Potentials
- Goldmann Applanation
- Motility Test
- Stereopsis Test
- Intralase IFS Femtosecond Laser
- Lensar Optical Biometer
- ORA System with VerifEye
- Lipiview Ocular Surface Interferometer
- Atlas Topography
- Vision Check
- Confrontational Visual Fields
- Ishahara's Test
- Schrimer's Test
- WaveScan WaveFront System
- IOL Master Optical Biometry
- Quantel Compact Touch B-scan
- Lipiflow Thermal Pulsation System
- Orbscan Topography
- Manual Refractometry
- Tono-pen Intraocular Pressure
- Avedro CXL Cross-linking Sysyem
Certification
- Certified Ophthalmic Assistant
- LenSx Femtosecond Laser
- Visx Excimer Laser
- IFS Intralase Laser
- Ocular Surface Allergy Testing
- Verion Digital Marker
Timeline
National IOL Specialist
Rayner Surgical Inc
04.2022 - 11.2023
IOL Specialist
Rayner Surgical Inc
02.2022 - 04.2022
Territory Manager
Rayner Surgical Inc
09.2020 - 02.2022
Director of Business Development
Eye Consultants of Texas / LoneStar Ambulatory Surgery Center
05.2017 - 08.2020
LVN, COA
ClearView Eye Care
10.2016 - 05.2017
Ophthalmic Technology Liaison
Park Hill Surgery Center
06.2015 - 08.2016
LVN, COA
Eye Consultants of Texas / Lonestar Ambulatory Surgery Center
12.2013 - 06.2015
Practical Nursing -
State University of New York At Buffalo
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