Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline

Jennifer Chrestman

Summary

Detail Oriented and Safety minded Logistics Support Specialist with over two decades in the transportation industry. Known for industry rules and regulations knowledge and for work advocating for small trucking companies. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Demonstrated expertise in relationship management and negotiation.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr Sales Account Manager

Tucker Albin & Associates
02.2022 - 04.2025
  • Exceeded sales targets consistently by leveraging strong negotiation skills and strategic planning abilities.
  • Review account status and provide updates resulting client retention
  • Attended events, trade shows, and promotional opportunities to represent and promote TAA
  • Led education webinars for companies to help identify issues causing freight fraud
  • Knowledgeable on laws and legalities that govern our industry

Sales Account Manager

Alexander Winton and Associates
03.2020 - 02.2022
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Execute daily administrative responsibilities like entering information into CRM; sending emails to update clients
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Posted record breaking numbers in back to back months resulting in $1.5M in total debt placed over a 2 month period.

Driver

Allison Trucking
05.2005 - 03.2020
  • Comply with traffic legislation, be conscious of road safety and demonstrate safe driving and other good road safety habits
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Ensure the safety and security of loading and unloading process
  • Delivered to sites following detailed route instructions
  • Conduct inspections of vehicle before departing for delivery

Compliance Specialist

Fullen Transportation
10.2019 - 02.2020
  • Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
  • Reduced late and rescheduled deliveries by onboarding fully vetted carriers according to company requirements to use on open loads


Logistics Coordinator

Williams Sonoma
11.2009 - 09.2019
  • Responsible for seasonal store resets for over 600 stores
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with stores, DC's, and the brands, to address concerns and see that all outlet store deliveries were scheduled to accommodate space and staffing within stores
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Repaired relationships between Stores, Carriers, and DC's by enforcing consistent policies

Education

No Degree - Management

Ohio University, Athens, OH
  • Marched in the Marching 110 - OU's marching band for 2 years
  • Took honors classes with 3.0 GPA
  • Tau Beta Sigma (Service Sorority to the Bands)
  • Assistant to the Professor in MIS100 (How to use MS Office)

Skills

  • Strategic account management
  • Experience with HubSpot and Salesforce CRM systems
  • Verbal and written communication
  • Strong relationship management across all levels
  • Facilitation of client workshops on regulations and etiquette
  • Experienced in responsible driving practices
  • Advanced Microsoft Office skills
  • KPI tracking

Affiliations

On Board of Directors of the Freight Fraud Task Force - an FMCSA- aligned organization to help eliminate fraud in the industry


One of the founding members of The National Owner Operators Association (TNOOA) Served as Head of Broker Fraud Prevention and Head of Corporate Debt Collections


Certification

Class A commercial drivers license


Timeline

Sr Sales Account Manager - Tucker Albin & Associates
02.2022 - 04.2025
Sales Account Manager - Alexander Winton and Associates
03.2020 - 02.2022
Compliance Specialist - Fullen Transportation
10.2019 - 02.2020
Logistics Coordinator - Williams Sonoma
11.2009 - 09.2019
Driver - Allison Trucking
05.2005 - 03.2020
Ohio University - No Degree, Management

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Jennifer Chrestman